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Why am I getting this error now: To support individual mailbox messge and folder restores from Information Store backups, you must download and install the Microsoft Exchange SErver MAPI Client and Collaboration Data Objects package version 06.05.7888 ...

Kimlynusa
Level 3
I installed updates on Win2003 Server Spk2 and on BEWS12.5 learlier last month. My backups have been running successfully. Why am I just getting this error now, after reading some articles about it there currently isn't a working fix out there? What do I do, go uncheck the option for the stores?

Thanks for your help in advance!
1 REPLY 1

sam_tech
Level 3
Accredited Certified
Hi Kimly,

   You can refer

 Granular Restore Technology (GRT) enabled Exchange 2007 backups fail with the error "0xe0001207 - To support individual mailbox message and folder restores from Information Store backups, you must download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package on the Exchange 2007 server." http://support.veritas.com/docs/287332

Granular Restore Technology (GRT) enabled backup of the Exchange Information Store fails with error "Cannot log on to MAPI with the specified credentials"

http://support.veritas.com/docs/311718

Regards,
Sandeep Vaishnavi