Why did I not hear about this before my latest purchase?

[Defense_BackUps]

I get one chance a year to buy Symantec Products for backup.  I am now rolling out Virtual Server's via Microsoft. I was wondering what took so long for the Virtual Server's to backup (5-15 MB) per minute. I now know that they need this agent.

Hum what should I do? Not Roll-out Virtual Server's for 9 months when it is time to renew?

[Clifton_Hasting]

Why didn't you purchase the support option with your licenses so that you automatically get any upgrades that are released?  It's not Symantec's fault, you just didn't license yourself correctly.

[Defense_BackUps]

I did. Who do I contact for the free license.

[NicholasC]

This is a new agent under version 12.5 of Backup Exec. There is no prior license that would upgrade to it with support.

I would contact the Symantec Sales Dept.: 800-745-6054

There are some possible options depending on multiple factors. They might be able to work something out to tide you over, no guarantees though as I am not in the Sales Dept.

[Defense_BackUps]

Not important as Virtualization project got shut down. if it does go live I should be able to get the licenses rebought.