Hi
Why don't you run network tests on your network between the media server and the remote server in both the directions.
Refer: apparentnetworks.com/sas
Send us the resulting XML files through our FTP:
FYI:
Customers can upload content to the incoming directory on ftp.support.veritas.com using any standard FTP Client.
Method 1: Using a standard FTP Client such as CuteFTP
Connection: Connect to the server "ftp.support.veritas.com"
User-id: anonymous
Password:
Navigation: Go to the /pub/support/incoming directory
At this point, users can upload files following the rules outlined above.
Method 2: Using a shell window on a UNIX box or MS FTP on a Windows box
Connection: Type "ftp ftp.support.veritas.com"
User-id: anonymous
Password:
Navigation: cd /pub/support/incoming
At this point, users can upload files following the rules outlined above and a standard FTP "put" command.
Regards,
Ashutosh
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