06-05-2007 08:18 AM
06-05-2007 10:45 AM
06-05-2007 12:29 PM
06-05-2007 12:42 PM
06-05-2007 12:50 PM
06-05-2007 01:11 PM
06-05-2007 01:43 PM
06-05-2007 01:56 PM
Make sure the backup exec account is having administrative privilege (Local\Domain) on the remote server, you can also right click on the server from the favorite selection list and connect as; choose an account with full access.
06-05-2007 02:13 PM
Randy,
Is this server a part a cluster?Open a command prompt from your Backup Exec server, and type ‘telnet <remote_server> 10000’ (with no quotes and replace <remote_server> with actual server name) and hit enter. Let me know what happens.
Are there are any firewalls in between the Backup Exec server and the remote server?
If not, verify that the following registry key value is ‘1’
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\NTFS\Restrict Anonymous Support\
If it is not, set it to ‘1’ and restart the Remote Agent service and try making the selections.
06-05-2007 02:19 PM
06-05-2007 02:21 PM
Randy,
What about the remaining steps I asked you to take?
06-05-2007 02:27 PM
06-05-2007 02:30 PM
06-05-2007 02:33 PM
Randy,
That would be the problem. The Remote Agent listens for connections on port 10000, and we cannot connect to that port. Verify that the agent is running, and that port is not being blocked by a firewall.
Until we can get a connection established on this port, you will not be able to protect the server.
06-05-2007 03:31 PM