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backup exec server service errors

Dunpar
Not applicable

Hello, I looked around looking for a solution how ever i was unable to file one. The problme i have is every time the backup exec server trys to start it errors out. The error i recive is a runtime error from microsoft C++. i saw in other posts that a beserver.exe -consol was requested.  soo...

 


C:\Program Files\Symantec\Backup Exec>beserver.exe -console
[3164] 05/26/15 08:57:35 -1 Starting beserver console application
[0468] 05/26/15 08:57:35 -1 Starting Service: BackupExecRPCService
[0468] 05/26/15 08:57:35 -1 Entered RpcXfaceServiceMain.
[0468] 05/26/15 08:57:35 -1 Sending start status to scm. (hint 300000)..
[0468] 05/26/15 08:57:35 -1 Initializing ACE...
[0468] 05/26/15 08:57:35 -1 Cblmanger, shutdown Immenient: started.
[0468] 05/26/15 08:57:35 -1 Cblmanger, shutdown Immenient: complete.
[0468] 05/26/15 08:57:35 -1 Cblmanger, check shutdown Ready: started.
[0468] 05/26/15 08:57:35 -1 Cblmanger, check shutdown ready: complete.
[0468] 05/26/15 08:57:36 -1 Initializing work queue...
[0468] 05/26/15 08:57:36 -1 Read from Registry: DBTimeoutInSec=30 ServerInternal
=0x0
[0468] 05/26/15 08:57:36 -1 Server Connection String = Application Name=BEWS Ser
ver;Provider=SQLOLEDB.1;Integrated Security=SSPI;Persist Security Info=False;Ini
tial Catalog=BEDB;Data Source=server\BkupExec;Locale Identifier=1033;
[0468] 05/26/15 08:57:36 -1 Initializing Persistent Store (SERVER\BkupExec, BEDB
, Backup Exec Server, 30 seconds)...
[0468] 05/26/15 08:57:36 -1 Attemp to GetMyPartition ComputerName=SERVER Partiti
onID=0 PartitionGUID=2344edd9-4eb5-45db-a193-710c89127923
[0468] 05/26/15 08:57:36 -1 InitializePartition() Data partition ID from registr
y=0
[0468] 05/26/15 08:57:36 -1 GetMyPartition() Data partition to use for 'SERVER'
is 0
[0468] 05/26/15 08:57:36 -1 InitializePartition() returning 0x0
[0468] 05/26/15 08:57:36 -1 Successfully GetMyPartition ComputerName=SERVER Part
itionID=0 PartitionGUID=2344edd9-4eb5-45db-a193-710c89127923
[0468] 05/26/15 08:57:36 -1 InitializePartition() ok, partitionID=0, oldComputer
Name=
[0468] 05/26/15 08:57:36 -1 Creating Business Objects...
[0468] 05/26/15 08:57:36 00 VSN BO Initialization succeeded.
[0468] 05/26/15 08:57:36 -1 Server Configuration: Getting network configuration.
..
[0468] 05/26/15 08:57:36 -1 ServerName:SERVER, ActiveNodeName:,
InstanceName:BkupExec, DatabaseName:BEDB.
[0468] 05/26/15 08:57:36 01 Server Configuration: BEServer schema version checks
 OK.
[0468] 05/26/15 08:57:36 01 Server Configuration: Check eval option expiration w
orkitem added.
[0468] 05/26/15 08:57:36 01 CServerConfigBO::GetFIPSVersionInfo() BECryptoGetCry
ptoLibraryVersionText()=
[0468] 05/26/15 08:57:36 01 Server Configuration: Initialization Complete.
[0468] 05/26/15 08:57:36 02 Ownership: Initialization Complete.
[0468] 05/26/15 08:57:36 03 JobManBO: starting initialization...
[0468] 05/26/15 08:57:36 03 JobManBO: initialization complete...
[0468] 05/26/15 08:57:36 04 CAuditLogBO: Initialization completed.
[0468] 05/26/15 08:57:36 05 LoginAccount: Initialization Complete. BO=5.
[0468] 05/26/15 08:57:36 06 Resource: Initialization Complete.
[0468] 05/26/15 08:57:36 07 ServersBO: Initialization Complete.
[0468] 05/26/15 08:57:36 08 CMediaServerPoolBO: Initialization completed.
[0468] 05/26/15 08:57:36 09 ScriptMgrBO: Initialization Started. BO=9.
[0468] 05/26/15 08:57:36 -1 Operation: Verify default availability window.
[0468] 05/26/15 08:57:36 -1 Operation: success.
[0468] 05/26/15 08:57:36 09 ScriptMgrBO: Initialization Complete.
[0468] 05/26/15 08:57:36 10 MessageQueue: Initialization Started.
[0468] 05/26/15 08:57:36 10 MessageQueue: Shrinking DAT files.
[0468] 05/26/15 08:57:36 10 MessageQueue: Start Dump of Original File.
MSGQ Data File: 0: msgq0000000000.dat
[0468] 05/26/15 08:57:36 -1
Entering CMQBO : DumpMsgQContents.
MSGQ Data File: 0: msgq0000000000.dat
[0468] 05/26/15 08:57:36 -1 There are 1 allocated items in the machine's memory
pool.
[0468] 05/26/15 08:57:37 -1 There are 0 allocated items in the queue's memory po
ol.
[0468] 05/26/15 08:57:37 -1 There are 0 allocated items in the message's memory
pool.
[0468] 05/26/15 08:57:37 -1
The ??????°?I?%*.*f allocator is NOT full.
[0468] 05/26/15 08:57:37 -1
NextMsgID:1180417514,  OrigMsgID:1180417514.
[0468] 05/26/15 08:57:37 -1 No machine data found.
[0468] 05/26/15 08:57:37 -1 Leaving CMQBO : DumpMsgQContents
MSGQ Data File: 0: msgq0000000000.dat
[0468] 05/26/15 08:57:37 -1
NextMsgID:1180417514,  OrigMsgID:1180417514.
Sorted: 0: msgq0000000000.dat
MSGQ Data File: 0: msgq0000000000.dat
[0468] 05/26/15 08:57:37 -1 CMsgReader, Rewriting data but no machine records we
re read in.
[0468] 05/26/15 08:57:37 10 MessageQueue: Start Dump of new MODIFIED file.
[0468] 05/26/15 08:57:37 -1
Entering CMQBO : DumpMsgQContents.
MSGQ Data File: 0: msgq0000000000.dat
[0468] 05/26/15 08:57:37 -1 There are 1 allocated items in the machine's memory
pool.
[0468] 05/26/15 08:57:37 -1 There are 0 allocated items in the queue's memory po
ol.
[0468] 05/26/15 08:57:37 -1 There are 0 allocated items in the message's memory
pool.
[0468] 05/26/15 08:57:37 -1
The ??????°?I?%*.*f allocator is NOT full.
[0468] 05/26/15 08:57:37 -1
NextMsgID:1180418864,  OrigMsgID:1180417514.
[0468] 05/26/15 08:57:37 -1 No machine data found.
[0468] 05/26/15 08:57:37 -1 Leaving CMQBO : DumpMsgQContents
[0468] 05/26/15 08:57:37 10 MessageQueue: Shrinking DAT files Completed.
[0468] 05/26/15 08:57:37 10 MessageQueue: Not licensed for DDM.
[0468] 05/26/15 08:57:37 10 MessageQueue: Initialization Complete.
[0468] 05/26/15 08:57:37 11 Djm: ComputerName:SERVER, NodeName:SERVER. CASServer
:.

[0468] 05/26/15 08:57:37 11 Djm: pMMSFeature is NOT installed, setting mmsUsable
 FALSE.
[0468] 05/26/15 08:57:37 11 Djm: pCASOFeature is null, casoUsable set to FALSE.
[0468] 05/26/15 08:57:37 11 Djm: mmsUsable is FALSE, so setting DjmEnabled to FA
LSE.
[0468] 05/26/15 08:57:37 11 Djm 3: DjmMgr:0, DjmClient:0.

[0468] 05/26/15 08:57:38 11 DjmBO, Initialize, Not a CASO and NOT an MMS, deleti
ng all DJM MsgQ for this machine.
[0468] 05/26/15 08:57:38 10 CMQBO : Validate() (SERVER)-(DjmJRQ) Unknown Error !
!!
[0468] 05/26/15 08:57:38 -1 Error(10/77): -536837656:SERVER
[0468] 05/26/15 08:57:38 11 CQueueWrapper: DestroyQ,  Failed delete: SERVER, Djm
JRQ, 0xe00081e4.
[0468] 05/26/15 08:57:38 10 CMQBO : Validate() (SERVER)-(DjmStatQ) Unknown Error
 !!!
[0468] 05/26/15 08:57:38 -1 Error(10/77): -536837656:SERVER
[0468] 05/26/15 08:57:38 11 CQueueWrapper: DestroyQ,  Failed delete: SERVER, Djm
StatQ, 0xe00081e4.
[0468] 05/26/15 08:57:38 10 CMQBO : Validate() (SERVER)-(DjmVsnQ) Unknown Error
!!!
[0468] 05/26/15 08:57:38 -1 Error(10/77): -536837656:SERVER
[0468] 05/26/15 08:57:38 11 CQueueWrapper: DestroyQ,  Failed delete: SERVER, Djm
VsnQ, 0xe00081e4.
[0468] 05/26/15 08:57:38 10 CMQBO : Validate() (SERVER)-(DjmJobQ) Unknown Error
!!!
[0468] 05/26/15 08:57:38 -1 Error(10/77): -536837656:SERVER
[0468] 05/26/15 08:57:38 11 CQueueWrapper: DestroyQ,  Failed delete: SERVER, Djm
JobQ, 0xe00081e4.
[0468] 05/26/15 08:57:38 10 CMQBO : Validate() (SERVER)-(DjmAlrQ) Unknown Error
!!!
[0468] 05/26/15 08:57:38 -1 Error(10/77): -536837656:SERVER
[0468] 05/26/15 08:57:38 11 CQueueWrapper: DestroyQ,  Failed delete: SERVER, Djm
AlrQ, 0xe00081e4.
[0468] 05/26/15 08:57:38 10 CMQBO : Validate() (SERVER)-(DjmMms2Cas) Unknown Err
or !!!
[0468] 05/26/15 08:57:38 -1 Error(10/77): -536837656:SERVER
[0468] 05/26/15 08:57:38 11 CQueueWrapper: DestroyQ,  Failed delete: SERVER, Djm
Mms2Cas, 0xe00081e4.
[0468] 05/26/15 08:57:38 10 CMQBO : Validate() (SERVER)-(DjmJobViewQ) Unknown Er
ror !!!
[0468] 05/26/15 08:57:38 -1 Error(10/77): -536837656:SERVER
[0468] 05/26/15 08:57:38 11 CQueueWrapper: DestroyQ,  Failed delete: SERVER, Djm
JobViewQ, 0xe00081e4.
[0468] 05/26/15 08:57:38 11 DjmBO=11. : Initialization Complete.
CASO:0, APPO:0, DjmEnabled:0, Mgr:0, Clt:0, CasoServer:. nRetval=0x0.
[0468] 05/26/15 08:57:38 12 AdammAdminBO: Initialization Start.
[0468] 05/26/15 08:57:38 12 AdammAdminBO::Execute() - hr = 0x80070005
[0468] 05/26/15 08:57:38 12 AdammAdminBO: Initialization Complete.
[0468] 05/26/15 08:57:38 13 AdammUtilBO: Initialization Complete.
[0468] 05/26/15 08:57:38 14 Reports: Using default language = _EN

[0468] 05/26/15 08:57:39 14 Reports: Initialize for language = 1

[0468] 05/26/15 08:57:39 14 Reports: Setting remote server locations.
[0468] 05/26/15 08:57:39 14 Reports: Loading any new reports.
[0468] 05/26/15 08:57:39 14 Reports: Report Engine started.
[0468] 05/26/15 08:57:39 14 Reports: Initializing CRF.

C:\Program Files\Symantec\Backup Exec>

 

 

Thank you, Hope some one can help.

 

3 REPLIES 3

CraigV
Moderator
Moderator
Partner    VIP    Accredited

...run a repair of Backup Exec using Add/Remove Programs and try this again.

If that doesn't work, open up BEutility.exe and run a repair of the BEDB.

THanks!

VJware
Level 6
Employee Accredited Certified

First, stop all BE services including the SQL instance and browse to \Program Files\Symantec\Backup Exec\Data directory and check for the presence of a large job log file (XML format). Remove the file from this location. Start the SQL instance followed by the BE services.

If this doesn't help, then run a repair of .NET and Backup Exec.

AmolB
Moderator
Moderator
Employee Accredited Certified

Have you checked the below article.

https://support.symantec.com/en_US/article.TECH50891.html