exchange 2010 SP2

[PACE]

Dear All,

I have exchange 2010 installed in my company using DAG 3 servers have the mailboxes on it and the DAG working perfect, when I tried to backup any of the mailboxes i can not see the users mailbox under it and when i run test it gave me below error:

DAG01.pace-kuwait.com Backup 00002-Scheduled Test Run -- The job failed with the following error: The test run has detected a potential problem. See the job log for details.

Completed status: Failed

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Job Information
Server name : SQL1 Job name : DAG01.pace-kuwait.com Backup 00002-Scheduled Test Run Job log : C:\Program Files\Symantec\Backup Exec\Data\BEX_SQL1_00007.xml Device name : Any disk storage

Test Run Job Information

Credentials Check Device : Check status : Success Device : 82FBF907-A0F2-45A7-8864-4802295A1D79, DAG01.pace-kuwait.com\Microsoft SQL Server Instances Check status : Success Device : 82FBF907-A0F2-45A7-8864-4802295A1D79, \\DAG01.pace-kuwait.com\Microsoft Information Store\Public Folder Database 0105029987 Check status : Success Device : 82FBF907-A0F2-45A7-8864-4802295A1D79, \\DAG01.pace-kuwait.com\Microsoft Information Store\Mailbox Database 1466264352 Check status : Success Device : 82FBF907-A0F2-45A7-8864-4802295A1D79, \\DAG01.pace-kuwait.com\Microsoft Information Store\Mailbox Database 0803956745 Check status : Success Device : 82FBF907-A0F2-45A7-8864-4802295A1D79, \\DAG01.pace-kuwait.com\Microsoft Information Store\Mailbox Database 0026289313 Check status : Success Media Capacity Check Device : Disk storage 0001 Capacity check status : Success Miscellaneous : Media Check Online media check : Insufficient online or nearline media is available to start job. Overwrite media check: There is no media online or nearline that can be overwritten or the job has been marked append/terminate. Media check status : Failed Backup job name : DAG01.pace-kuwait.com Backup 00002-Test Run Test run status : Fail Media protection: Append first then overwrite Target device : Any disk storage Target media : Internal Disk Images Total byte count: ٠

Job Completion Status
Job started : 09 ديسمبر, 2012 08:42:51 ص Job ended : 09 ديسمبر, 2012 08:43:06 ص Final error: 0xe0008703 - The test run has detected a potential problem. See the job log for details. Final error category: Job Errors Completed status: Failed

Any idea about this issue?

[pkh · Accepted solution]

Just run the actual backup.  It should be successful.  You will get storage failures when you run a test job.

[PACE]

ok thanks pkh but one more question i can expand all mailboxes but i can't see the users mailboxes is it only viewable in restore more?