issue

[karina]

The job failed with the following error:

1)Corrupt data encountered
2)The directory is invalid
3)Authentication failed on connection

I would like to received technical support. I had aproximately 3 months with problems.
The last week I received support from HP Mexico to check my HPStorage works, but I think I should check the veritas software too.

Thanks in advance!!!

[Dave_Bunye]

You need to post a lot more information if you want help. There are no details...

Here is a guess at some of your issues though:

1) Corrupt data. Was this a mailbox backup by chance? If so, anti-virus which is running real time protection of email can cause this.

2) Directory is invalid. This can be caused by deleting a folder, or removing something from a database backup like an Exchange mailbox store, from an existing scheduled job. If the job cannot find something it was previously told to backup, it fails with invalid directory.

3) Authentication failed: Generally just a logon account rights issue. Make sure when you connect to resources, the default logon account you use in BE has full rights to the server, or provide a secondary account which does.

The above is just general issues to problems which may be the same as you are having. Post details and people here can narrow down your specific issue if the above info is not adequate.

[Amruta_Purandar]

Hello,

Please post a separate query for each error message.

For the error 1)Corrupt data encountered, refer the following technotes.

Title:
"Corrupt data encountered" (a000fe36 HEX or e000fe36 HEX) is reported when a backup job fails.
http://support.veritas.com/docs/258696

Title:
What causes Backup Exec to report a file as a corrupt file?
http://support.veritas.com/docs/233646

Title:
How to prevent Backup Exec from failing a backup operation when encountering corrupt files (excluding Microsoft Exchange files)
http://support.veritas.com/docs/193940

Title:
Backup of Exchange mailboxes fails with final error code: "a000feab HEX Final error description: Corrupt data encountered."
http://support.veritas.com/docs/266219

If this does not correspond to your scenario, please elaborate.

NOTE : If we do not receive your intimation within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

[Sheetal_Risbood]

As per our previous reply, marking the case as assumed answered and moving it to answered questions pool.