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unable to detect the network card through idr in 11d

TECH123
Not applicable
Dear all,
i am having problems while trying to test or recover the server using IDR in backupexec 11d, while trying to recover the IDR the server is not taking the network card and i tried installing the hotfixes 1,9,11,12 .
but still the system is not able to detect the network cards, the make of th3 network card is broadcom.
can any one help in solving this idr issue.

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