02-24-2011 08:37 PM
when I restore data . Why unknown folder in view by resource ?
Backup
restore
02-24-2011 08:45 PM
Does it happen only for 1 server or all servers? Are you facing this issue only with UNIX ?
02-24-2011 08:57 PM
I have 5 ubuntu server , 4 server have this problem . just only 1 ubuntu server is ok .
02-24-2011 09:01 PM
I haven't seen this kind of an issue earlier, Also Ubuntu is not supported by Backup Exec.
02-24-2011 09:14 PM
BE 2010 support Ubuntu 7.1 and 8.1
02-24-2011 09:22 PM
Thanks PKH for the update, I guess the poster is using BE12.0 or BE12.5 in
which Ubuntu is not supported. I should have mentioned the version of BE, my bad.
02-24-2011 09:56 PM
Symantec started to support installation of Remote agent for Linux on Ubuntu with BE 2010/2010R2 with the following 2 releases in the official compatibilty (tested ok),
Ubuntu 7.10 ( 32bit and 64 Bit)
Ubuntu 8.10 ( 32bit and 64bit)
Check the version of your ubuntu using the follwing commands
lsb_release -a
or
cat /etc/lsb-release
This issue of gibbrish files in the restore can happen if the agent is not able to understand the file systems of the linux box while backup, you might want to check the file systems of the machines on which it is working
run the
less /proc/mounts
command too check if its an ext2 ,ext3.ext4 or reiserFS as of now backup exec is not supporting ext4 and might give you unexpected results
03-09-2011 12:15 AM
Ubuntu 10.04 LTS x32 works fine with Remote Agents. The problem only occurs with Ubunut > 10.04 x64
04-07-2011 04:06 AM
I ran into the same weird issue as ckli.
System information:
BackupExec 2010 R2
Ralus Agent:
ralus=4164.5
mdm=MDM_v0.0.5071
vxms=VxMS_v4.4-036
During my analysis of the issue I gathered the following results:
Workaround:
/etc/exports
/ XXX.XXX.XXX.XXX(ro,no_root_squash,no_subtree_check)
Dear Symantec can we expect a solution for that 64bit issue soon?
hth
tuxifier