NOT POSSIBLE TO ADD SECOND NODE WITH THE INSTALLER

[Fabien_Monext]

Hello everybody,

I am testing Symantec VCS . I installed a cluster with one node (vsym1), it s functionnal.When i want to add a seconde node (vcsym2) to the cluster with the installer ,i have the following messages which indicates missing packages on the second nodes.

The installation of the packages on the second nodes was successfull , the packages are the same on the two nodes. The rpm VRTSvlic is installed and fuctionnal.

Thanks in advance for your help,

Fabien.

[root@vcsym2 ~]# rpm -qa|grep -i vrts
VRTSperl-5.10.0.7-RHEL5.3
VRTSatClient-5.0.32.0-0
VRTSllt-5.1.100.000-SP1GA_RHEL5
VRTSvxfen-5.1.100.000-SP1GA_RHEL5
VRTSvcs-5.1.100.000-SP1GA_RHEL5
VRTSvcsag-5.1.100.000-SP1GA_RHEL5
VRTSvcsea-5.1.100.000-SP1GA_RHEL5
VRTSvlic-3.02.51.010-0
VRTSspt-5.5.000.005-GA
VRTSatServer-5.0.32.0-0
VRTSgab-5.1.100.000-SP1GA_RHEL5
VRTSamf-5.1.100.000-SP1GA_RHEL5
VRTScps-5.1.100.000-SP1GA_RHEL5
VRTSvcsdr-5.1.100.000-SP1GA_RHEL5
[root@vcsym2 ~]#

[root@vcsym1 ~]# rpm -qa|grep -i vrts
VRTSperl-5.10.0.7-RHEL5.3
VRTSatClient-5.0.32.0-0
VRTSllt-5.1.100.000-SP1GA_RHEL5
VRTSvxfen-5.1.100.000-SP1GA_RHEL5
VRTSvcs-5.1.100.000-SP1GA_RHEL5
VRTSvcsag-5.1.100.000-SP1GA_RHEL5
VRTSvcsea-5.1.100.000-SP1GA_RHEL5
VRTSvlic-3.02.51.010-0
VRTSspt-5.5.000.005-GA
VRTSatServer-5.0.32.0-0
VRTSgab-5.1.100.000-SP1GA_RHEL5
VRTSamf-5.1.100.000-SP1GA_RHEL5
VRTScps-5.1.100.000-SP1GA_RHEL5
VRTSvcsdr-5.1.100.000-SP1GA_RHEL5
[root@vcsym1 ~]#

[root@vcsym1 installvcs-201107191612AYS]# ssh vcsym2 vxlicrep

Symantec License Manager vxlicrep utility version 3.02.51.010
Copyright (C) 1996-2010 Symantec Corporation. All rights reserved.

Creating a report on all VERITAS products installed on this system

 -----------------***********************-----------------

   License Key                         = AJZ7-HV8Z-UZPK-2LBF-34P6-PPPP-PPPP-6RPK-P
   Product Name                        = VERITAS Cluster Server
   Serial Number                       = 28272
   License Type                        = PERMANENT
   OEM ID                              = 2006
   Site License                        = YES

 Features :=
   Platform                            = Unused
   Version                             = 5.1
   Tier                                = Unused
   Reserved                            = 0

   Mode                                = VCS
   Global Cluster Option               = Enabled
   CPU_TIER                            = 2
   VXKEYLESS                           = Enabled

[root@vcsym1 installvcs-201107191612AYS]#

[root@vcsym2 ~]# /opt/VRTS/install/installvcs -addnode

                                                 Veritas Cluster Server 5.1 SP1 Configure Program

Enter one node of the VCS cluster to which you would like to add one or more new nodes: vcsym1
    Checking communication on vcsym1
.................................................................................................... Done
    Checking release compatibility on vcsym1 ............................................................................................ Done

                                                 Veritas Cluster Server 5.1 SP1 Configure Program

Following cluster information detected:

        Cluster Name: vcsym

        Cluster ID: 100

        Systems: vcsym1

Is this information correct? [y,n,q] (y) y
    Checking VCS running state on vcsym1 ................................................................................................ Done

                                                 Veritas Cluster Server 5.1 SP1 Configure Program

 
Enter the system names separated by spaces to add to the cluster: vcsym2
    Checking communication on vcsym2 .................................................................................................... Done
    Checking release compatibility on vcsym2 ............................................................................................ Done
Do you want to add the system(s) vcsym2 to the cluster vcsym? [y,n,q] (y) y
    Checking installed product on cluster vcsym ............................................................................... VCS5.1.100.000
    Checking installed product on vcsym2 ...................................................................................... VCS5.1.100.000
    Checking installed packages on vcsym2 ............................................................................................. Failed

At a minimum, the following packages should be installed prior to adding vcsym2 to a running cluster:
Rpm               Rpm Description

VRTSvlic          Veritas Licensing
VRTSperl          Veritas Perl 5.10.0 Redistribution
VRTSatClient      Symantec Product Authentication Service Client
VRTSatServer      Symantec Product Authentication Service
VRTSllt           Veritas Low Latency Transport
VRTSgab           Veritas Group Membership and Atomic Broadcast
VRTSvxfen         Veritas I/O Fencing by Symantec
VRTSamf           Veritas Asynchronous Monitoring Framework by Symantec
VRTSvcsag         Veritas Cluster Server Bundled Agents by Symantec

CPI ERROR V-9-0-0 At a minimum, the following packages should be installed prior to adding vcsym2 to a running cluster:
VRTSvlic32 VRTSperl510 VRTSatClient50 VRTSat50 VRTSllt51 VRTSgab51 VRTSvxfen51 VRTSamf51 VRTSvcsag51


installvcs log files, summary file, and response file are saved at:

        /opt/VRTS/install/logs/installvcs-201107191639wEQ

[root@vcsym2 ~]#

 16:13:06     Checking installed product on vcsym2
0 16:13:06 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTSdbac 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:07 cmd stdout=
package VRTSdbac is not installed
0 16:13:07 cmd exit=1
0 16:13:07 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/ls /etc/vx/licenses/lic/BZZ9-6CP6-XHIJ-TYW6-R6PC-P4PP-P6P3-PPP.vxlic 2>/dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:07 cmd exit=2

0 16:13:07 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /opt/VRTSvlic/bin/vxkeyless display 2>/dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:07 cmd stdout=
VCS_GCO
0 16:13:07 cmd exit=0
0 16:13:07 VRTSvlic rpm not installed on vcsym2

0 16:13:07 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTScavf 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:07 cmd stdout=
package VRTScavf is not installed
0 16:13:07 cmd exit=1
0 16:13:07 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTSvxvm 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:07 cmd stdout=
package VRTSvxvm is not installed
0 16:13:07 cmd exit=1
0 16:13:07 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTSvxvm-platform 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:07 cmd stdout=
package VRTSvxvm-platform is not installed
0 16:13:07 cmd exit=1
0 16:13:07 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTSvxvm-common 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:08 cmd stdout=
package VRTSvxvm-common is not installed
0 16:13:08 cmd exit=1
0 16:13:08 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTSvxfs 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:08 cmd stdout=
package VRTSvxfs is not installed
0 16:13:08 cmd exit=1
0 16:13:08 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTSvxfs-platform 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:08 cmd stdout=
package VRTSvxfs-platform is not installed
0 16:13:08 cmd exit=1
0 16:13:08 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTSvxfs-common 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:08 cmd stdout=
package VRTSvxfs-common is not installed
0 16:13:08 cmd exit=1
0 16:13:08 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTSvcs 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:08 cmd stdout=
5.1.100.000
0 16:13:08 cmd exit=0
0 16:13:08 cmd /usr/bin/ssh -x -o NumberOfPasswordPrompts=0 -o StrictHostKeyChecking=no vcsym2 "LANG=C LC_ALL=C /bin/rpm -q --queryformat '%{VERSION}' VRTSvcs 2> /dev/null
echo _CMD_EXIT_=\$?" 2>&1
0 16:13:08 cmd stdout=

[mikebounds · Accepted solution]

Looks like a bug to me so I would log a call with Symantec Support.  As you say, installer says that products are not installed, but products ARE installed.  Note also that installer says:

CPI ERROR V-9-0-0 At a minimum, the following packages should be installed prior to adding vcsym2 to a running cluster:
VRTSvlic32 VRTSperl510 VRTSatClient50 VRTSat50 VRTSllt51 VRTSgab51 VRTSvxfen51 VRTSamf51 VRTSvcsag51

These are not the right package names - the installer seems to have concatentated the package name with the version which is probably why it can't find them - i.e installer is probably looking for VRTSvlic32, not VRTSvlic.

Mike

[joseph_dangelo]

Fabien,

Do you see the same errors when attempting the installvcs -addnode command from the original cluster node (Rather than node 2)? 

If you do, then this aboslutely is a bug for the reasons Mike pointed out above.

Joe D

[Fabien_Monext]

Hello Joe,

Yes I tried to test the command installvcs -addnode command from the original cluster node and i have the same error.

I confirm they have a bug in the script. When i try to stop the cluster on the first node , the script indicate that I have VRTSvlic not installed.

Thanks for your help.

[root@vcsym1 ~]# /opt/VRTS/install/installvcs -stop

                                                   Veritas Cluster Server 5.1 SP1 Stop Program

Copyright (c) 2010 Symantec Corporation. All rights reserved.  Symantec, the Symantec Logo are trademarks or registered trademarks of Symantec
Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

The Licensed Software and Documentation are deemed to be "commercial computer software" and "commercial computer software documentation" as
defined in FAR Sections 12.212 and DFARS Section 227.7202.

Logs are being written to /var/tmp/installvcs-201107201213Gfz while installvcs is in progress.

Enter the 64 bit RHEL5 system names separated by spaces: [q,?] (vcsym1 vcsym2) vcsym1

                                                   Veritas Cluster Server 5.1 SP1 Stop Program
                                                                      vcsym1

Logs are being written to /var/tmp/installvcs-201107201213Gfz while installvcs is in progress

    Verifying systems: 100%

    Estimated time remaining: 0:00                                                                                                      5 of 5

    Checking system communication ....................................................................................................... Done
    Checking release compatibility ...................................................................................................... Done
    Checking installed product .......................................................................................................... Done
    Checking platform version ........................................................................................................... Done
    Performing product prechecks ........................................................................................................ Done

System verification checks completed successfully

The following warnings were discovered on the systems:

VRTSvlic rpm not installed on vcsym1

Do you want to continue? [y,n,q] (y) y