ASP.NET 2.0.50727.0 Web event 1309

[philloss]

I have been recieving this error for hte past few days after adding a user to the vault.. anyhelp here would be great.

System is server 2003 Sp2 Standard, EV version 8, microsoft exchange. Thanks. 

Event Type:    Warning
Event Source:    ASP.NET 2.0.50727.0
Event Category:    Web Event
Event ID:    1309
Date:        22/01/2009
Time:        9:01:08 AM
User:        N/A
Computer:    PERVAULT
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 22/01/2009 9:01:08 AM
Event time (UTC): 22/01/2009 12:01:08 AM
Event ID: bfaeae8b8250455280264beaad802d92
Event sequence: 1159
Event occurrence: 168
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1/ROOT/EnterpriseVault-1-128769679360754375
    Trust level: Full
    Application Virtual Path: /EnterpriseVault
    Application Path: C:\Program Files\Enterprise Vault\webapp\
    Machine name: PERVAULT
 
Process information:
    Process ID: 5628
    Process name: w3wp.exe
    Account name: NT AUTHORITY\SYSTEM
 
Exception information:
    Exception type: HttpException
    Exception message: Server cannot set status after HTTP headers have been sent.
 
Request information:
    Request URL: https://evserver.oilex.local:443/EnterpriseVault/DownloadContent.aspx?JobId=140BEEC5B1584F44EAB1D8B0E6BB36A2C1p10000EVPERTH
    Request path: /EnterpriseVault/DownloadContent.aspx
    User host address: 192.168.0.26
    User: OILEX\ray
    Is authenticated: True
    Authentication Type: NTLM
    Thread account name: NT AUTHORITY\SYSTEM
 
Thread information:
    Thread ID: 1
    Thread account name: NT AUTHORITY\SYSTEM
    Is impersonating: False
    Stack trace:    at System.Web.HttpResponse.set_StatusCode(Int32 value)
   at DesktopClientCacheWeb.DownloadContent.Page_Load(Object sender, EventArgs e)
   at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
 
 
Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 

[Alan_M]

What type of authentication are you using on your Exchange CAS server? Would it happen to be Integrated Windows Authentication?

[philloss]

Hi,

Where abouts would i check this? We only have a single server running exchange 2007, no additional CAS server.

I have checked under IIS on the Exchange 2007 box, default website and owa are set to basic authentication.

Thanks again.

[Alan_M]

You would check in the Exchange Management Console on the Client Access Servers pane. The reason I ask is that I've seen this type of unhandled exception occur when Integrated Windows Auth was used and constrained delegation was not configured.

http://seer.entsupport.symantec.com/docs/300407.htm

[philloss]

Hi,

Serverconfig, client access, then properties of the exchange server, this is set to basic authentication

Owa set to forms based.

[Alan_M]

Well so much for my idea. Open a Support ticket.

[philloss]

haha ok mate thanks anyway.

[LandofOz]

I have a customer seeing the 1309 error but running 7.5 SP4. 

Any further thoughts or solution?

Thanks!

[philloss]

Hi,

I Logged a call with Symantec about this, their only sugestion was to uninstall IIS and then re-install. As our server is live i have yet to try this. The errors dont seem to be causing any operational issues but if anyone finds a better solution than removing  IIS and re-installing i am all ears. 

[Paul_Grimshaw]

This error is to do with Vault Cache which is whay as an administrator you are not seeing any issues but there may possible be an issue with one or more of your clients and their vault cache setup.

Do you possibly have a lot of users that are currently downloading their vault cache at the same time?

Can you repro the error with a test user?

What do you see in the EV servers IIS log? You should see something like:-

GET /EnterpriseVault/DownloadContent.aspx
JobId=140BEEC5B1584F44EAB1D8B0E6BB36A2C1p10000EVPERTH 80

OILEX\ray 192.168.0.26Microsoft+BITS/6.6 evserver.oilex.local "then some IIS codes here"