Hello there,
I have an issue with my environment related to OWA archiving. I have EV 11 and Exchange 2010. My retrieval, archiving and restore works fine via OWA internally and externally. However when I click on Archive Explorer or Search Archives INTERNALLY, then it comes up with 404 directory not found. Surprisingly, it works fine when accessed via external network. I've searched across forums, and I've found scenarios where it works internally, but doesn't work externally, not the other way round.
Also, internally it works fine if I directly go to https://CASFQDN/OWA then I have no issues at all. But if I go to the https://mymail.domainname.uk/owa then I have this issue. mymail.domainname.uk is basically just a DNS record pointing directly to CAS server.
We have TMG however internal traffic is not routed via TMG. We don't have any Load Balancers or Firewall between EV and CAS servers. We use LAN proxy however *.domain.uk is already defined in the exclusions.
When I get 404 directory not found, I have verified that it is requesting the URL https://mymail.domain.uk/enterprisevault/ArchiveExplorerui.asp
I can't find anything helpful in the OWA logs either.
If anyone can point me in the right direction, I'd be very grateful.
Thank you so much.
Regards,
EV User
