Archive Service appears to be running but

[Cennydd_Llewell]

The above seems to be running ok but hasnt archived any email for 9 months. Our site policy is set to 4 months. How can i get the service to start running properly again

[Tremaine]

How about restarting everything and check to see what/if any errors crop up. Then try a manual run of one mailbox and again check for errors. That should give us a clue.

Also have a look your site schedule and the schedule on the archive service/task and see that they are set correctly.

And make sure that you have not set the service/task to run in Report only mode.

Cheers

[Jason_Szeto]

I would also try running an Archive Run in report mode and check the report. It might have information that will help you.

[Matthew_Edwards]

Also check that the service account has permissions to acces mailboxes still and MAPI is good etc etc......

See:

http://www.udstech.com/whitepapers/wp.tryfirst.pdf

[Cennydd_Llewell]

OK thanks for that, it seems to be working now after making changes to the MAPI as per the documnet

Cheers Matthew