Archived emails remain in the mailbox

[bukle]

Archived emails remain in the mailbox. I can see them in the maibox and in the archive.  How can I solve this problem?

[bukle]

Dear Rob,
Could you please send me a sample of a trace? I follow the steps in this document to make a trace file...

[Rob_Wilcox1]

The steps in the document are correct.  They setup client tracing.

What you then have to do is reproduce the problem.  You stated it was : 

<snip>
Archived emails remain in the mailbox. I can see them in the maibox and in the archive.  How can I solve this problem?
</snip>

So when you have enabled client tracing it stays that level through Outlook restarts.  So I would set the tracing, then restart Outlook.  Wait 30-seconds or so, and then manually archive an item.  If you manually archive an item you will see something like this in the trace part way through :

See attached