I have 2 customer pages that I am using. I am applying legal hold on cases in both pages. One page stopped applying holds, and the other is OK. Comparing settings in IIS on both pages shows nothing. In my test box, I can rename that temp folder (there's one for each customer page), and restart the DA services. When I open the customer page, that temp folder is recreated automatically, and all seems to be OK. I'm thinking that I may have a file in that temp folder that is hosed. I wanted to see if anyone else has had experience with this.
I can try recreating the customer page with the existing SQL DB, but I was hoping to narrow down the problem a little closer. Replacing the page seems a little drastic, if that fixes it. If it doesn't, then I may have a corrupt SQL DB.
Ed