Discovery Search Criteria

[Mark_Ludgate]

Hi All,

We are running a Discovery on a EV7.5SP6 and Discovery 7.5 SP6 environment.
We are trying to search for a string including full stops and we getting some very strange results, many more item returned than expected.

We have tried "A.B. Company Ltd" and 'A.B. Company Ltd' neither single or double quotes seems to make anf difference.

Is searching for a full stop inside a string supported? should it work?

Any help would be appreciated.

Regards
Mark

[TonySterling]

Hey Mark,

If memory serves the puncation is just ignored.  Are you manually entering the criteria or cutting and pasting? 

Have you seen this?  http://seer.entsupport.symantec.com/docs/292761.htm

[TonySterling]

another thing you could try is "A B Company Ltd"

[Mark_Ludgate]

We are going to use three variations

"AB Company Ltd"
"A.B. Company Ltd"
"A B Company Ltd"

We need to fond all possibilities

Searching  for
"Company Ltd" or ""Company" would return too many irrelavent results

[Mark_Ludgate]

BTW I am manually entering the search patterns.
I am cutting and pasting a copy to NOTEPAD for easier checking

[TonySterling · Accepted solution]

I just found this statement

Punctuation
When Enterprise Vault archives and indexes and item, any punctuation is treated as a “Space”. When using Discovery Accelerator to search against a phrase or name with punctuation such as a middle initial followed by a period, the “Period” will be ignored.

That is from a DA 8 doc but I think it is going to apply to you as well.

 

[Mark_Ludgate]

Tony

Thanks for that.

Regards
Mark