EV 2007 SP1 / OWA 2007

[Matthew_Mille1]

Hi,

We have deployed EV2007 SP1 at a client site (OWA extensions installed onto CAS ex2k7/rollup5), I have noticed that accessing the vaulted items/icons via OWA does not seem to work.

I have enabled logging on the CAS server and have noticed the error below.

If i try and connect to "https://localhost/exchange/JBlueman@domain.com" it fails.

Any ideas?

Thanks

Matthew

26/11/2007 15:23:17 [6280,1] EV Extensions DLL version: 7.5.1.1397
26/11/2007 15:23:17 [6280,1] [EVContext::Initialise] Loading EVContext
26/11/2007 15:23:17 [6280,1] [Resources::LoadLanguageFile] Trying to opening language file: D:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\EnterpriseVault\v7.5.1.1397\Languages\en-gb.lan
26/11/2007 15:23:17 [6280,1] [Resources::LoadLanguageFile] Language file not found
26/11/2007 15:23:17 [6280,1] [Resources::LoadLanguageFile] Trying to opening language file: D:\Program Files\Microsoft\Exchange Server\ClientAccess\owa\EnterpriseVault\v7.5.1.1397\Languages\en.lan
26/11/2007 15:23:17 [6280,1] [Resources::LoadLanguageFile] Loaded language: en
26/11/2007 15:23:17 [6280,1] [EVContext::ResetHiddenSettings] Resetting hidden settings to defaults
26/11/2007 15:23:17 [6280,1] [EVContext::LoadHiddenSettings] Loading hidden settings
26/11/2007 15:23:17 [6280,1] [EVContext::LoadHiddenSettings] Getting hidden message entry id using SMTP address: JBlueman@domain.com
26/11/2007 15:23:17 [6280,1] [WebDAVHelpers::GetEVHiddenMessageId] Mailbox Url: https://localhost/exchange/JBlueman@domain.com
26/11/2007 15:23:17 [6280,1] [WebDAVRequest::Send] Request url: https://localhost/exchange/JBlueman@domain.com
26/11/2007 15:23:17 [6280,1] [WebDAVRequest::Send] Request method: PROPFIND
26/11/2007 15:23:17 [6280,1] [WebDAVRequest::Send] Request timeout (milliseconds): 30000
26/11/2007 15:23:17 [6280,1] [WebDAVRequest::Send] Adding Depth header: 0
26/11/2007 15:23:17 [6280,1] [WebDAVRequest::Send] Request body: <?xml version="1.0"?><d:propfind xmlns:d="DAV:" ><d:prop><u:inbox xmlns:u="urn:schemas:httpmail:" /></d:prop></d:propfind>
26/11/2007 15:23:17 [6280,1] [WebDAVRequest::Send] Exception sending WebDAV request: System.Net.WebException: The remote server returned an error: (440) Login Timeout.
   at System.Net.HttpWebRequest.GetResponse()
   at Symantec.EnterpriseVault.Owa.ExchangeStoreAccess.WebDAVRequest.Send()
26/11/2007 15:23:17 [6280,1] [EVContext::LoadHiddenSettings] Exception loading hidden settings:
26/11/2007 15:23:17 [6280,1] [EVContext::LoadHiddenSettings]     System.NullReferenceException: Object reference not set to an instance of an object.
   at Symantec.EnterpriseVault.Owa.ExchangeStoreAccess.WebDAVHelpers.GetEVHiddenMessageId(Log oLog, EVContext oEVContext)
   at Symantec.EnterpriseVault.Owa.Core.EVContext.LoadHiddenSettings(Log oLog, Boolean brefresh)
26/11/2007 15:23:17 [6280,1] [EVContext::LoadHiddenSettings] Using default settings
26/11/2007 15:23:17 [6280,1] [EVContext::ResetHiddenSettings] Resetting hidden settings to defaults

[jimbo2]

Is this the backend server?

Jim S.

[jimbo2]

Sorry,

Forget the last post.

I see you are on 2007.

I will do some reading.

Jim S.

[jimbo2]

1. Can you ping/resolve the Alias name and name of the EV server form the CAS server?

2. If yes to (1), have you configure the EV server using the OWAUSER.WSF script?

Jim S.

[Matthew_Mille1]

Hi,

Yes i can ping everything from everything, the alias in the web.config file is localhost, i have tried a few different things all resulting in the error.

I hase run the WSF file, i see that the EVANON virtual directory has been created.

What I am concerned about is this:

26/11/2007 15:23:17 [6280,1] [WebDAVRequest::Send] Exception sending WebDAV request: System.Net.WebException: The remote server returned an error: (440) Login Timeout.

Any other help you are able to provide would be great.

Thanks

Matthew

[jimbo2]

Check this out.

http://msmvps.com/blogs/cgross/archive/2004/08/08/11472.aspx

Let me know if it helps

Jim S.

[MichelZ]

Dear Matthew

What about accessing https://localhost/owa/JBlueman@domain.com?

 Cheers
Michel