05-09-2011 03:12 AM
Hi,
Problem:
When user go Outlook -> archive explorer and deletes a messages clicking the right button of mouse, the message is deleted from view... after clicking refresh the deleted messages is viewed again... Why is that?
If one opens IE link http://localhost/enterprisevault/archiveexplorerui.asp the deleted messages are not shown...
User has refreshed the vault cache and I rebuild the indexes of the vault... This did no difference..
Why is it showing in Outlook -> archive explorer but not in IE link http://localhost/enterprisevault/archiveexplorerui.asp?
Any ideas?
-Sani-
Solved! Go to Solution.
05-09-2011 03:26 AM
Due to several caching mechanisms (for instance on the client [IE cache]) and also on the server (IIS cache) it can happen that deleted messages are shown for another 24h until they are dropped from every cache.
You could do the follwoing:
You now should not see the item any more
05-09-2011 03:26 AM
Due to several caching mechanisms (for instance on the client [IE cache]) and also on the server (IIS cache) it can happen that deleted messages are shown for another 24h until they are dropped from every cache.
You could do the follwoing:
You now should not see the item any more
05-09-2011 03:54 AM
My own carelessness again... The refresh was pressed in the folder pane and not in the message listning pane... After figured that out everything seem to work just fine....