We have a few weird issues with EV 8.0 sp1 at the moment, specifically around domain controllers and Outlook plugin for EV.
We are running Outlook 2007 sp2 and the EV outlook client version 8.0 sp1. When you start outlook in the morning and run the following command NETSTAT | find /c "1025" there is a number of connections to our domain contoller. around 4-6. Throughout the day, this remains the same.
However, if users leave their PC on over night, the next day the number of connections (from midnight local time to the PC) starts to increase. And the number of connections vary. No pattern yet.
One PC, by 9am will have 35 connections, the other 170. Some as high as 500.
If we hold down the control key and click on the outlook systray icon and choose Microsoft Exchange Connection Status the number of connections is not 35, or 170.. but between 4-6 however running netstat -b shows that all 170 connections are comming from outlook.
From the MS Exchange Connection Status window, if you click the Reconnect button the number of connections reported by netstat returns to normal. Same as if you exited outlook and restarted.
When we uninstall EV client, none of this occurs. On any PC!!!! (and we've tried several).
So we are convinced that the EV client is making these connections to our DC, and not releasing them.
Anyone seen this or have any ideas?
p.s Is there a white paper on how the offline store works? Interestingly when I cleared my vaultcache on my PC, it has only downloaded 1900 items whereas I have 10,000 archived? Limit set to 11GB ...so that shouldn't be an issue.
FIrst of all, SP2 is not yet supported in Enterprise Vault, have a look here:
I had 2 Connections to the DC (netstat | find /c "1025") / 16 Connections (netstat .-b -> Outlook -> DC), running Outlook overnight. (Outlook 2007 SP1, EV8 SP1)
Exchange Connection Status has 8 Connections.
So maybe, this is really an Outlook SP2 issue?
Could you try with SP1?
PF, when you log a case - can you ask for the hotfixed client for EV8 SP1 - think that may resolve your issue, the issue that was fixed was a memory leak due to Vault Cache trawl - you would only see the leak when Outlook is left open for long periods of time (like overnight), what you are describing may also be a side effect of the memory leak.
I tried to look for the hotfix on the external site, but don't think it has been published yet.
So have you taken a look at the EV Client log and seen what happens between when you state the connections are low and when they are high. The only thing that I can think of is if you have got Vault Cache configured.
We spent most of the day looking through ev client logs and noticed that the TRAWL comment over and over and over again in the log almost corresponds to the increase in DC connections. Interestingly the users which had smaller mailboxes created more DC connections (as it TRAWL through the MB qucker) and larger mailboxes had less connections.
What we don't get is the TRAWL comment appears over and over and over again in the logs from UTC 14:00 to UTC 00:00 (or local time of 00:00 to 10:00) I cannot see where those times correspond to any server settings (or desktop policy etc...)???
I'm going to raise a ticket asking for the hotfix.. the hotfix number would be handy :) if you have the time!!