All,
Need some assistance with some EV 9.0.1.1073 vault exports to PST. EV is installed on VM 2003R2 Standard box (only 4GB RAM).
The majority of exports have completed without issue. Journal Vaults are being exported using date ranges as memory utilisation on the VM peaks out after prelonged periods of time causing the exports to fail. All failures and issues are experienced within the thresholds imposed by the servers architecture. The issues we are experiencing are as below:
1. The number of exported items in some cases do not seem to match up to the “Total Items” listed on the Vault. This is not the case on all exports, appears to be a similar issue as to: https://www-secure.symantec.com/connect/forums/vaulted-items-exported-different-number-listed
2. We have noticed that EV picks up items when exporting outside of the date ranges specified in the properties of the Vault. Items are picked up in the exports when date ranges are selected that are out of the expected range for that particular vault. This was initially noticed when the date range was only slightly out, then as a test a date range of (Batch 1 from 01/01/1900 to 01/01/1979) was used and 47 items found.
3. When re-running failed exports, they have again failed at seemingly the same point, however we have not been able to confirm this due to limited information for failures. The exports were within the recommended size per export so it should in theory have gone through. The below point really relates to this one, in as much as logging relating to the failure is poor:
4. Are there any other further logs created that contain more details as the ones that seem to be generated contain little information, default location is currently: C:\Program Files\Enterprise Vault\Reports\.
Many thanks for any and all assistance.
