01-19-2011 04:10 PM
Hi,
Deployed EV 9.01, and have got an error that makes the journal task for exchange 2003 to fail with the following:
Log Name: Symantec Enterprise Vault
I've installed the hotfix that EV has put out but it still happens.. Any ideas?
J
Solved! Go to Solution.
01-19-2011 07:02 PM
This is fixed in the upcoming hotfix that is currently being QA'd which should be out shortly
01-19-2011 06:11 PM
Get a DTRACE of the journaltask process when the warning is generated and post. It maybe that we are trying to process a message that has a D/L that does not exist anymore.
If you open the mailbox can you see items in the Failed External Filter folder (I think). If you read the dtrace you should see the title of the mail that the warning has been generated for. Does this mail have a D/L that no longer exists. Does the item actually get journaled?
01-19-2011 07:02 PM
This is fixed in the upcoming hotfix that is currently being QA'd which should be out shortly
01-20-2011 10:21 AM
Excellent, i shall wait for the hotfix...
in the mean time i'll try and get the other issue fixed
01-20-2011 10:23 AM
i think the hotfix has been released today, will let you know when i see the technote number
01-20-2011 04:45 PM
Any news on the hotfix release?
Thanks
John
01-20-2011 08:39 PM
06-14-2011 06:49 PM
You may also try this out.
http://www.symantec.com/business/support/index?page=content&id=TECH147051