09-13-2012 05:58 AM
Hi
Maybe someone can help.
is anyone aware of issue with EV9.0.1 client add-in and windows desktop search? In our environment we have several users with shared calendars/mailboxes and when using the windows desktop search in outlook... outlook crashes. Investigations with microsoft have led to this KB - http://www.symantec.com/business/support/index?page=content&id=TECH169660 - this says its resolved in 9.0.3 client but that is not going to be available for some time in our place
this issue is only present on users whose mailbox/calendar is shared
machine build is outlook 2010 / EV cleint 9.01
any ideas??
thanks
Solved! Go to Solution.
09-13-2012 06:21 AM
You can use the newer client without upgrade the EV server.
Also, did you try the workaround in the TN? Did that work?
09-13-2012 06:21 AM
You can use the newer client without upgrade the EV server.
Also, did you try the workaround in the TN? Did that work?
09-13-2012 06:46 AM
hi Tony
yep i am aware you can use the new client without upgrading the backend (we are currently on EV 8 sp5 server)
I am awaiting cofirmation if the users in quesiton have tried the workaround
Have you heard of the above issue before?
09-18-2012 12:30 PM
GTK- I have heard, and worked on these type of issues .. when I was at Symantec. So yes, go for the later client.