03-11-2015 06:42 AM
We have users in multiple countries, yet all of our users are getting US date format in the search results.
As we only give users access to the vault via this mechanism, we are limited with options.
I found this post from June, but no solution was found.
Does anyone know if there is a fix for this?
Solved! Go to Solution.
03-11-2015 08:30 AM
Your best bet is contacting your Symantec sales representatives to see if they can get any information on the enhancement request
03-11-2015 09:11 AM
if you submit your idea on the right place on the forums, you'll (eventually) get visibility from product management for it. here's the link: https://www-secure.symantec.com/connect/archiving-and-ediscovery/ideas
03-11-2015 08:30 AM
Your best bet is contacting your Symantec sales representatives to see if they can get any information on the enhancement request
03-11-2015 09:11 AM
if you submit your idea on the right place on the forums, you'll (eventually) get visibility from product management for it. here's the link: https://www-secure.symantec.com/connect/archiving-and-ediscovery/ideas
06-03-2015 07:51 AM
This is ridiculous! How come they havent addressed this yet....
Most of the world uses DD/MM/YYYY but US dont, so they leave it as the US format! Unbelievable. I have lots of unhappy users on this issue alone here and a Director wanting to save money, this issue isnt helping my renewal case.
06-03-2015 07:57 AM
i think everyone agrees with you. the recommendation is to create the forum idea as we mentioned to you 3 months ago and also bring it up with your symantec sales rep as was also suggested to you.
06-03-2015 08:05 AM
To clarify, it is only the UK users who have a problem.
Other nations get the correct setup, but SEV recognises all English speaking countries as US date format.
I raised an idea a while back:
https://www-secure.symantec.com/connect/ideas/ev11-en-gb-correct-date-format
06-03-2015 08:20 AM
i voted it for you
06-04-2015 12:19 AM
i voted too.
Didnt realise it was just affecting UK, that seven more annoying now, it was slightly easier to take knowing lots of other nations were in the same boat but if SEV sees UK as US......... then hopefully as its a known issue it can get addressed quickly.
06-11-2015 06:00 AM
Hi,
Thanks for the comments, EV12 has a number of date related improvements for EVS. Configuration of the date format being one of them.
Look out for more information on EV 12 coming soon.
Regards,
--Andy