EVPM not working as expected

[GianniCool]

Hello All,

I have a client that is running EV version 8 and is using the EVPM to set up specific archiving for folders, and it's not working as expected.  He is trying to archive to a specific folder her created and set the day count to "0", but will not transfer over the email no matter what time constraint he places on it.  I have a copy of his .ini file:

[Directory]
directorycomputername=evault
sitename=tic-evault

[Filter]
name=filter1
CreateShortcut=true
DeleteOriginal=true
unreadMAIL=false
UseInactivityPeriod=true
InactivityUnits=days
InactivityPeriod=0

[Mailbox]
distinguishedname=/o=TOSHIBA INTERNATIONAL/ou=FIRST ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=MWEXCHANGE

[Folder]
name=\5days
filtername=filter1
NonDeletable=true
retentioncategory=TIC Retention - Forever

Any help and information would be GREATLY appreciated!
 

[Maverik]

Not quite sure what you mean.  Are you saying the policy does not take effect for this folder and dat a inside it does not get archived according to that rule?

[GianniCool]

That is correct!

[Maverik]

Ok, can you poerfrom a run now arcchivin run against a user where this script has been applied and dtrace, agentclientnroker and archivetask and post the results.

[Wayne_Humphrey · Accepted solution]

Hi GianniCool,

Simple problem you have forgotten to set the OverrideArchiveLocks...

Add OverrideArchiveLocks = True to the folder section and you good to rock....

So it should look like this:

[Directory]
DirectoryComputerName = evault
SiteName = tic-evault

[Filter]
Name = Filter1
CreateShortcut = True
DeleteOriginal = True
UnreadMail = True
UseInactivityPeriod = True
InactivityUnits = Days
InactivityPeriod = 5

[Mailbox]
DistinguishedName=/o=TOSHIBA INTERNATIONAL/ou=FIRST ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=MWEXCHANGE

[Folder]
Name = \5days
FilterName = Filter1
NonDeletable = True
RetentionCategory =TIC Retention - Forever
OverrideArchiveLocks = True

I did notice in the filter section you specified 0 days but your folder is set to a name of 5 days, so corrected that too.

--wayne

[Maverik]

Damm missed that :-). Nice one Wayne.

[GianniCool]

Just got back into the office, and will try it now!!  Thanks Guys!!

[Wayne_Humphrey]

Please mark this as resolved if it fixed the issue ;)

--wayne

[GianniCool]

This resolved the issue!  Thanks again!!
-John