05-02-2016 02:31 AM
During our migration task with "ntfstocentera.exe" nearly every minute the service "Storage Deletion Server" crashes
Storage Deletion Server (1) - Restarting failed process
PID: 23204
Exit Code: 255
The process has failed abnormally and will be restarted automatically
Fehlerbucket , Typ 0
Ereignisname: APPCRASH
Antwort: Nicht verfügbar
CAB-Datei-ID: 0
Problemsignatur:
P1: StorageDelete.exe
P2: 11.0.1.3474
The Migration task runs further. I restarted all enterprise vault services after completion, but the error in the next task continues. Is it necessary that the partitions are in backup mode ? what else is necessary ?
Solved! Go to Solution.
07-13-2016 10:13 PM
After opened a case with Veritas Support they said it's all about a bug in V.11, it is fixed in EV 12 CHF 2. Starting with only one thread was the key, so I just finished migrate the data without a crash.
05-02-2016 06:58 AM
Hello Susika,
My suggestion is to collect a memory dump for the StorageDelete.exe together with a dtrace for the StorageDelete.exe and NTFSCenteraMigrator.Exe, then open a case with Veritas Support Services.
For the dump collection you can use DebugDiag by Microsoft
Massimo
05-02-2016 11:54 PM
thanks for your reply. a good idea. I will let you know about it.
07-13-2016 10:13 PM
After opened a case with Veritas Support they said it's all about a bug in V.11, it is fixed in EV 12 CHF 2. Starting with only one thread was the key, so I just finished migrate the data without a crash.