Enterprise Vault 8.0 sp1 FSA, Cant recall files bigger than 50mb

[Kevin_Allison]

Hi

We have a strange issue.
We cant recall files bigger than 50mb. All other files are recalled without problem
We can recall these big files though archive explorer, but then we need to rename the original placeholder file.

We have put in the RecallLimit values in the registry, and also put in the BypassRecallLimitForAdmins

We use Windows 2003 64bit standard sp2
EV 8.0 sp1
Fileserver is Windows 200364bit standard sp2

Any help would be appritiated

Kevin

[Maverik]

Are you archiving to Centera by any chance?

[MichelZ]

see this: http://seer.entsupport.symantec.com/docs/301883.htm cheers

[Kevin_Allison]

The fileserver maps its drives through a EMC Clarion system which uses fiberchannel.

 

[Kevin_Allison]

Checked this. doesnt apply