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Enterprise Vault - Error Message "Starting reconciliation for the store"

Keupers
Not applicable

Hi

I am running EV Client 9.0.1.1038 on Windows 7 and Outlook 2010.

I found in the Application EventLog the following entry:

EventID:30

Source: Outlook

Starting reconciliation for the store c:\vaultCache\*username*\A16B4200CD2F2E41B143074C777F819A\2011_01_03_0001.db for the following reason: The store was last opened on a different machine.

 

Does anybody have an idea why we have this message? The VaultCache Store is stored locally on the machine and nobody can access it.

 

Thanks for your help!

 

Keupers

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

JesusWept3
Level 6
Partner Accredited Certified

what it means is , the DB and MDC files are built by outlook locally on the EV Server, then it is downloaded to the client via BITS and placed in to your temp directory then connected to the Vault Cache and Virtual vault.... Outlook then opens it and just displays that message on the local machine.

It doesn't mean its corrupt, and it doesn't mean other people have access to it, it just means it was built originally on the EV Server, it's a regular outlook message and can be ignored

https://www.linkedin.com/in/alex-allen-turl-07370146

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5 REPLIES 5

JesusWept3
Level 6
Partner Accredited Certified

what it means is , the DB and MDC files are built by outlook locally on the EV Server, then it is downloaded to the client via BITS and placed in to your temp directory then connected to the Vault Cache and Virtual vault.... Outlook then opens it and just displays that message on the local machine.

It doesn't mean its corrupt, and it doesn't mean other people have access to it, it just means it was built originally on the EV Server, it's a regular outlook message and can be ignored

https://www.linkedin.com/in/alex-allen-turl-07370146

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

EDIT : Ok, so the below is totally wrong... See post from JW2 below this one.

Nonsense start:

Hi,

this is local on a desktop. This (most likely) refers to the Vault Cache (offline vault) that is corrupt or something.

I have seen numerous events 29 referring something similar.

If possible, check document http://community.spiceworks.com/how_to/show/937

That has some hints for Outlook

Nonsense end.

Regards. Gertjan

Rob_Wilcox1
Level 6
Partner

Going back a little bit ...

 

Is this logged over, and over, on client machines?  I can picture that you'll get one for each .db file, but following that you should get any, and you shouldn't get this every time the machine restarts, or everytime Outlook is opened.

 

In addition, AFAIK, the .db files are built on the server, the MDC is built by the client (could be wrong, don't shoot me, caveat, caveat :))

Working for cloudficient.com

JesusWept3
Level 6
Partner Accredited Certified
Yes rob, everything is built on the server, the only things that aren't are the XML the INI files and the items you add manually through VV
https://www.linkedin.com/in/alex-allen-turl-07370146

Rob_Wilcox1
Level 6
Partner

Just an FYI, the MDC is built on the client.

Working for cloudficient.com