Enterprise Vault OWA Extensions stop error message

[disable_mutantc]

Hi,

We are runnig EV2007 and Exchange 2007

Exchange 2007 CAS is experiencing the below error message.

Wondering if anybody has encounted this error message and know what is causing it?

Thanks

An unhandled exception was caught:

Microsoft.Exchange.Clients.Owa.Core.OwaNotSupportedException: WindowsIdentity
   at Microsoft.Exchange.Clients.Owa.Core.OwaADUserIdentity.get_WindowsIdentity()
   at Symantec.EnterpriseVault.Owa.Core.OwaObjectHelper.get_MailboxSID()
   at Symantec.EnterpriseVault.Owa.Core.OwaObjectHelper.get_OWAAvailable()
   at Symantec.EnterpriseVault.Owa.Core.RequestProcessor..ctor(HttpContext oContext)
   at Symantec.EnterpriseVault.Owa.EVOwaModule.PreRequestHandlerExecute(Object objSender, EventArgs objEventArgs)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[MichelZ]

Hi

Are there any other Message?
When does this error occur?
Is it EX2k7 SP1?

Seems like a Integrated Authentication issue or something like this.
Could you post some IIS Logs from the CAS and the EV Server which happened the same time this error was popping up?

Cheers
Michel

[jimbo2]

Is the user enabled for OWA?

How to Enable or Disable Outlook Web Access for a Mailbox User

http://technet.microsoft.com/en-us/library/bb124124.aspx

Jim S.

[disable_mutantc]

We are running Exchange 2007 does not have SP1.

check the log files No messages in the  IIS or EV that jump out.

I believe the error message is being generated by non Internet Explorer users. Because the extensions cannot be inject into the owa.

Seems not to be effecting Enterprise Vault or Exchange 2007 CAS server so I am not to concern.

Thanks for your suggestions

Regards

Jaime

[jimbo2]

Any resolution on this?

Jim S.

[disable_mutantc]

Hi,

Still no outcome about the problem if it is a problem???

Doesn't seem to affect the system.

Just a quite a few stop warnings

Regards

Jaime

[MichelZ]

Hi there

I'd recommend that you open a case with Symantec.

Cheers
Michel