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Enterprise Vault PST Collector Task Issue

jbuerger
Level 2

I am currently having issues where every time I stop and start the pst collector task an additions process is spawned. The current process does not terminate.  Has anyone experienced this issue.  I am currently running version 9.0.1 on windows server 2008 SP2 standard x64.

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Rob_Wilcox1
Level 6
Partner

I've not seen that before.

 

Have you tried doing a DTRACE of the process, to see what is happening at the end?

 

Here is mine :

 

 

66 04:24:48.082 [4108] (PstCollectorTask) <3580> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
67 04:24:48.098 [4108] (PstCollectorTask) <3580> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
68 04:24:48.113 [4108] (PstCollectorTask) <3580> EV:M CDirectoryVaultObject::GetAttributeListFromType Attribute list for type PstFile : PstFileEntryId,FileSpecification,PstFileIdentity,PstComputerEntryId,StorageServiceEntryId,ExchangeMailboxEntryId,FileSize,Password,LastAccessedTime,LastModifiedTime,LastCopiedTime,PstLanguage,ProfileConnected,MigrationStatus,RetryCount,FailureText,HoldingLocation,MigrateLocation,ClientMigrationFlag,ClientMigrationStatus,ClientMigrationStarted,ClientMigrationCompleted,VaultId,RetentionCategoryId,IndexSequenceNumber,ClientFailureCount,PstDisplayName
69 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.KVS.EnterpriseVault.ProcessManagement.IAdminControl.Stop} Current State:Running
70 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedObject.KVS.EnterpriseVault.ProcessManagement.IAdminControl.Stop} Title:PstThreadController Current State:Running
71 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {DirectorySync.Abandon} Is waiting? False
72 04:24:57.317 [4108] (PstCollectorTask) <ThreadController:3580> EV-L {PstLogFile.LogMessage} PST Collector Task normal completion after a stop request or at end of schedule
73 04:24:57.317 [4108] (PstCollectorTask) <ThreadController:3580> EV~I |Event ID: 41032 The task 'PST Collector Task' has completed.
74 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.ObjectStateChanged} PstThreadController New:Stopped Old:Stopping My:Stopping
75 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.CheckProcessState} New State:Stopped Quorum:True
76 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.NotifyPMStateChanged} PstCollectorTask New State:Stopped Old:Stopping My:Stopped
77 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.CheckProcessState} New State:Stopped Quorum:True
78 04:25:02.317 [4108] (PstCollectorTask) <192> EV-H {ManagedProcess.Run} Process exiting
79 04:25:02.317 [4108] (PstCollectorTask) <192> EV:H DirectoryVault: Termination: DLL_PROCESS_DETACH received by the DirectoryVault DLL. |
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1 REPLY 1

Rob_Wilcox1
Level 6
Partner

I've not seen that before.

 

Have you tried doing a DTRACE of the process, to see what is happening at the end?

 

Here is mine :

 

 

66 04:24:48.082 [4108] (PstCollectorTask) <3580> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
67 04:24:48.098 [4108] (PstCollectorTask) <3580> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
68 04:24:48.113 [4108] (PstCollectorTask) <3580> EV:M CDirectoryVaultObject::GetAttributeListFromType Attribute list for type PstFile : PstFileEntryId,FileSpecification,PstFileIdentity,PstComputerEntryId,StorageServiceEntryId,ExchangeMailboxEntryId,FileSize,Password,LastAccessedTime,LastModifiedTime,LastCopiedTime,PstLanguage,ProfileConnected,MigrationStatus,RetryCount,FailureText,HoldingLocation,MigrateLocation,ClientMigrationFlag,ClientMigrationStatus,ClientMigrationStarted,ClientMigrationCompleted,VaultId,RetentionCategoryId,IndexSequenceNumber,ClientFailureCount,PstDisplayName
69 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.KVS.EnterpriseVault.ProcessManagement.IAdminControl.Stop} Current State:Running
70 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedObject.KVS.EnterpriseVault.ProcessManagement.IAdminControl.Stop} Title:PstThreadController Current State:Running
71 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {DirectorySync.Abandon} Is waiting? False
72 04:24:57.317 [4108] (PstCollectorTask) <ThreadController:3580> EV-L {PstLogFile.LogMessage} PST Collector Task normal completion after a stop request or at end of schedule
73 04:24:57.317 [4108] (PstCollectorTask) <ThreadController:3580> EV~I |Event ID: 41032 The task 'PST Collector Task' has completed.
74 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.ObjectStateChanged} PstThreadController New:Stopped Old:Stopping My:Stopping
75 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.CheckProcessState} New State:Stopped Quorum:True
76 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.NotifyPMStateChanged} PstCollectorTask New State:Stopped Old:Stopping My:Stopped
77 04:24:57.317 [4108] (PstCollectorTask) <484> EV-M {ManagedProcess.CheckProcessState} New State:Stopped Quorum:True
78 04:25:02.317 [4108] (PstCollectorTask) <192> EV-H {ManagedProcess.Run} Process exiting
79 04:25:02.317 [4108] (PstCollectorTask) <192> EV:H DirectoryVault: Termination: DLL_PROCESS_DETACH received by the DirectoryVault DLL. |
Working for cloudficient.com