Vitrual Vault Synchronization - Outlook 2007 over HTTP

[TElliott]

Is it possible to Synchronize your Virtual Vault when connected using Outlook over HTTP?

Outlook 2007

Exchange 2003

EV 9.0.1

Thanks

[TonySterling · Accepted solution]

Yes, you need to make sure RPC over HTTP restrictions in the Desktop Policy>Advanced settings>Outlook is set correctly.  Your options are below:

■    None. All Enterprise Vault client Add-In functionality is available when using RPC over HTTP.

■    Disable User Extensions (default). Connecting to Enterprise Vault using RPC over HTTP is not enabled in the Enterprise Vault client.

■    Disable Vault Cache. Vault Cache is disabled when using RPC over
HTTP.

■    Disable PST Import. Client-side PST migration is disabled when
using RPC over HTTP.

■    Disable Vault Cache and PST Import. Both Vault Cache and
client-side PST migration are disabled when using RPC over HTTP.

[TElliott]

Thanks for that, but I have already checkd that.

RPC over HTTP restrictions is set to "None"

The user gets a message something like "Server Not Available", when attempting to Synchronize thier Virtual Vault.

I need to verify the exact error message.

[TonySterling]

Does it effect everyone or just this person?

What do you have for RPC over HTTP connection and RPC over HTTP Proxy URL?

A client trace might be a good thing to grab.

[Rob_Wilcox1]

I agree.. grab a client trace, and we'll be able to see what traffic is happening, to and from where.

[TElliott]

This effects everyone connectng of the WAN

[Rob_Wilcox1]

Please grab a client trace, and check the policy settings that you have for RPC / HTTP