EV904. Exchange 2010. Outlook 2010.
We're performing a company-wide PST migration effort, using EVPM. The content gets migrate with a PST retention value of one year. We have EVPM-created managed folders that have Centera retention values of 3 years, 5, 7, etc. After the PST migration, users are instructed to either be okay with a one year retention, or reclassify by moving them into these other folders.
We have reports that when attempting to move these folders, Outlook whines that "You cannot move this folder because it exists in your mailbox. If you delete the folder from your mailbox, you can move the folder within your Virtual Vault. You may not be able to move the folder for some time after you delete it from your mailbox, because Enterprise Vault has to update both your online vault and your Virtual Vault. In this case, try again later."
This error does make sense but it is not applicable in this scenario. The PST subfolder they're trying to move does not exist in their Exchange mailbox.
Thank you for any insight!
AJ
