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Veritas.com
Support

Event ID: 0

loko32
Level 5
Partner Accredited

‎10-16-2009 05:05 AM

hello guys,



I had for ca 2 min the event ID: 0

 

System.NullReferenceException: Object reference not set to an instance of an object.
at Symantec.EnterpriseVault.Owa.ExchangeStoreAccess.WebDAVHelpers.GetRestoredItemId(Log oLog, EVContext oEVContext, String sArchiveId, String sSavesetId)
at Symantec.EnterpriseVault.Owa.Core.RequestProcessor.RestoreAndActOnItem(String sEntity, String sAction, String sArchiveId, String sSavesetId, String sOriginalMsgClass, String sUrlParams)
at Symantec.EnterpriseVault.Owa.Core.RequestProcessor.RestoreAndActOnMailboxItem(String sEntity, String sAction, Boolean bDeleteDraft, Boolean bMarkRead)
at Symantec.EnterpriseVault.Owa.Core.RequestProcessor.ProcessOWAItemAction()
at Symantec.EnterpriseVault.Owa.Core.RequestProcessor.ProcessItem()
at Symantec.EnterpriseVault.Owa.Core.RequestProcessor.ProcessRequest()
at Symantec.EnterpriseVault.Owa.EVOwaModule.PreRequestHandlerExecute(Object objSender, EventArgs objEventArgs)


After 2 min. everything is ok again
Some ideas what is happend and what this means?


Grts,
Loko33
 
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1 REPLY 1

Joe_Larson
Level 2

‎10-16-2009 02:07 PM

This looks like an error from the EV OWA extensions.  The IIS web server logs probably have entries at the same time as these event log errors that will tell you some more information about what is wrong.  I have seen similar errors, which went away when I reinstalled the OWA extensions.  Check your install documentation for the details on installing OWA extensions.

Joe
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