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EventIDs in the EV eventlog may be the reason for archiving not working correctly

Staun
Level 3

‎02-19-2009 12:15 AM

We have a few of these event ID in the EV-Log and it seems to stop the archiving tast. At least thats what I think - no mails are being archived/ marked for archived or deleted from the exchange mailbox.

 

Can anyone give us an idea whats wrong or what to do.

 

Eventlog

-------------

EventID: 7109

Category: Storage File Watch

 

An invalid saveset was encountered while doing watch file scan. This archive operation will be attempted to be cancelled. Following further information is available.
 Partition Name = ExcNsbMailBoxVaultArc Ptn1
 VaultStoreEntryId = 151984E60C0FC9D48ADBA93F4B4862E041210000Archive01
 TransactionID = 604D039464C29025DB38CEC1485EB591
 Invalid Reason = File 'E:\Enterprise Vault\MailArchive01\2009\02-12\6\04D\604D039464C29025DB38CEC1485EB591.DVS' not found for SavesetIdentity = [576110]

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp

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3 REPLIES 3

Staun
Level 3

‎02-19-2009 03:45 AM

A little follow up on this one.

 

This event is now present in the eventlog.

 

Error deleting WatchFile database record for missing Saveset file
[Partition: ExcNsbMailBoxVaultArc Ptn1]
[Vault ID: 1ECA23647793C0B4AB5E880282BDAB4211110000Archive01]
[Saveset Filename: E:\Enterprise Vault\MailArchive01\2009\02-12\6\04D\604D039464C29025DB38CEC1485EB591.DVS]
[Transaction ID: 604D039464C29025DB38CEC1485EB591]

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GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

‎02-19-2009 06:38 AM

Hello Staun,

 

Looks like the mentioned DVS file is no longer available on storage.

E:\Enterprise Vault\MailArchive01\2009\02-12\6\04D\604D039464C29025DB38CEC1485EB591.DVS]

Look for the dvs file. If it is indeed missing, that is an indication of the error.

 

If that is the case, call Supoprt, explain the problem. They probably will send you VSVerify, which you can use to bring SQL in Sync with the available dvs files.

 

Good luck Gertjan

Regards. Gertjan
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Liam_Finn1
Level 6
Employee Accredited Certified

‎02-19-2009 06:41 AM

To add to Gertjan's message. If it is missing checl your backups and see if it is on tape so you can try recovering the file.

 

It might be as simple as that

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