Exchange 2007 SP1 + OWA Extensions

[Marcrp]

We have just installed SP1 for Exchange 2007 and have found that the OWA Extensions no longer function, in fact it completly shafts OWA if you reinstall them ontop of SP1.

Does anyone know when SP1 will be supported?

Thanks,

Message Edited by Marcrp on 12-02-2007 01:05 PM

[MichelZ]

Hi there

SP1 is not supported yet.
Please monitor this file, as it gets updated with this information as soon as it is supported:
http://ftp.support.veritas.com/pub/support/products/Exchange_Mailbox_Archiving_Unit/276547.pdf

Cheers
Michel

[Diesel]

Marcrp - Have you found a work around yet?  I have been waiting a long time for Exchange 2007 SP1 so that I cam use the S/MIME capability in OWA.  It has been holding up the completion of our Exchange 2007 implementation.

As anxious as I am to install Exchange 2007 SP1, I don't want to break Enterprise Vault because then I would really be screwed.

We called into Symantec support and they said that it will be a minimum of 14 days before Exchange SP1 is officially supported - although they have not had any "known" issues with it so far.  Looks like your may be a first.

What has support told you?  Are they willing to help out?  I once again have my hands tied because I now need to wait for Symantec to catch up and support Exchange 2007 SP1.  I have a feeling that 14 days will be more like 2 months before it makes the supported platforms list.

Thanks

[Brian_Day]

---

@MichelZ wrote:
Hi there

SP1 is not supported yet.

They better soon, I think everyone and their mother is chomping at the bit to get SP1 applied. The features finally make Exchange 2007 what it should have been at RTM.

[MichelZ]

I'm sure you first have to test SP1 in your test environment...
So 2 weeks won't be much of a difference, right? :)

[Marcrp]

Unfortunately I have found no work around. For us it's not too bad because not many people use KVS from OWA.
 
I haven't bothered to waste my time with support as they give the usual answers. I just hope that they are doing some testing and plan to release a patch soon.

[MichelZ]

Marc

I'm sure they will.
But to speed up this process, you should open a case with them.

I think if they hear a real need for this, they may speed up the process :)

Cheers
Michel

[Brian_Day]

---

@MichelZ wrote:
I'm sure you first have to test SP1 in your test environment...
So 2 weeks won't be much of a difference, right? :)

---

Thankfully we didn't make the jump to 2007 at RTM due to lack of some features, but I know numerous people out there slapping SP1 on immediately to get back many features they had in 2003 SP2, then lost by going to 2007 RTM (SMIME in OWA, PF access through OWA being two huge ones).

[Martin_Sitte]

For me it worked after I de- and Reinstalld the OWA 2007 Extensions.

Exchange SP1 replaced the web.config file (remove the enterpisevault confiuration).

According to Symantec support Exchange 2007 SP1 will be supported in eVault 2007 SP2.

Regards

Martin

[Marcrp]

martin are you saying you had to remove or edit the web.config in any way?

If so could you let me know what you did!

Thanks

[Diesel]

Looks to me like he installed SP1 then uninstalled the OWA 2007 extensions on his CAS server and then reinstalled the OWA 2007 extensions.

Is that the process that you followed Marcrp or did you just try to reinstall the OWA 2007 extensions for EV?

[Marcrp]

Unfortunately I did do what you have mentioned with no luck.

The messages in the inbox show up with correct icons and can be opened but if you try and click into say your sent items or deleted items you get an error about "Outlook webaccess encoutered a problem".

It seems to totally screw up the front end of OWA.

[Diesel]

Marcrp - go ahead and generate the error again.  You should be able to click a link to display the error that OWA is throwing.  If so, please paste it here.  I may have had a similar issue.

[Marcrp]

Here is the error - A long one:

Client Information
------------------
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; InfoPath.2; .NET CLR 1.1.4322)
CPU Class: x86
Platform: Win32
System Language: en-gb
User Language: en-gb
CookieEnabled: true
Mime Types:

Exception Details
-----------------
Date: Thu Dec 6 16:05:08 UTC 2007
Message: 'a_sLstFCC' is undefined
Url: http://london/owa/
Line: 153

Call Stack
----------
(sT)
 sT = 2
nav(iM,sT,sId,oN)
 iM = 2
 sT = 'IPF.Contact'
 sId = 'LgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdlQ3AAAD'
 oN = [object]
  onbeforeunload = null
  onafterprint = null
  top = [object]
  location = http://london/owa/
  parent = [object]
  offscreenBuffering = auto
  frameElement = null
  onerror = function window.onerror(sMsg,sUrl,sLn){try{sMsg=sMsg.trim();if(isAccDnd(sMsg)){shwErrDlg(0,L_ErrRfBrws);return true;}if(isNoMemErr(sMsg)){sMsg="window.open failed: Client out of memory";}else if(sMsg==NO_DLG_OPNER){sMsg="window.open failed: the opener window of this IE dialog window is closed. Try close this dialog and reopen it";}var oES=new Object();oES.sMsg=sMsg;oES.sLn=sLn;oES.sCS="";oES.sBdy="Client Information"+"\n------------------"+"\nUser Agent: "+htmlEnc(navigator.userAgent)+"\nCPU Class: "+htmlEnc(navigator.cpuClass)+"\nPlatform: "+htmlEnc(navigator.platform)+"\nSystem Language: "+htmlEnc(navigator.systemLanguage)+"\nUser Language: "+htmlEnc(navigator.userLanguage)+"\nCookieEnabled: "+htmlEnc(navigator.cookieEnabled)+"\nMime Types: "+htmlEnc(gtMime())+"\n"+"\nException Details"+"\n-----------------"+"\nDate: "+(new Date())+"\nMessage: "+htmlEnc(sMsg)+"\nUrl: "+htmlEnc(sUrl)+"\nLine: "+sLn;oES.sBdy+="\n\nCall Stack\n----------\n";if(arguments.caller){var oCS=arguments.caller.callee;var iD=0;while(oCS&&iD<20){var sF=oCS.toString();var sFnNm=sF.substring(0,sF.indexOf("{"));sFnNm=sFnNm.substring(9).trim();if(iD==0)oES.sFn="\n"+sFnNm;else oES.sCS+='\n';oES.sCS+="\n"+sFnNm;var iArgS=sF.indexOf("(")+1;var iArgE=sF.indexOf(")");var sArgs=expArgs(sF.substring(iArgS,iArgE),oCS.arguments);oES.sBdy+=htmlEnc(sFnNm)+sArgs+"\r\n";if(sFnNm.startsW("anonymous")){var sSep="-----------------------\r\n";oES.sBdy+=sSep+sF+"\r\n"+sSep;}oCS=oCS.caller;++iD;}}if(event){oES.sBdy+="\n\nDump Event\n----------";var sEv="";for(oProp in event){sEv+="\r\n\t"+oProp.toString()+" = "+event[oProp];}oES.sBdy+=sEv;}var oDlg=shwErrDlg(0,L_ScptErr,0,(a_fSndClntErr?L_ScptErrDtls:null),oES.sBdy,a_fSndClntErr);oDlg.oES=oES;}catch(e){window.status=e.message;}return true;}
  screen = [object]
  event = [object]
  clipboardData = [object]
  onresize = null
  defaultStatus =
  onblur = null
  window = [object]
  onload = function window.onload(){chkScrpts();}
  onscroll = null
  screenTop = 136
  onfocus = null
  Option = [object]
  length = 1
  onbeforeprint = null
  frames = [object]
  self = [object]
  clientInformation =
  XMLHttpRequest = [object]
  external =
  screenLeft = 0
  opener = undefined
  onunload = function unload(){if(isDf(typeof (dspAB))){dspAB();}else {dispRm();}window.oR=null;}
  document = [object]
  closed = false
  history = [object]
  Image = [object]
  navigator =
  status =
  onhelp = null
  name =
  shwCM = function (oF) {
    if(!oF._fS) //OWA script call
    {
        //Check if we've already looked at this folder
        if(!oF._fEVNonDeletableChecked)
        {
            if(EVFolderNonDeletable(divTr.gtSelNd()))//OWA script call
            {
                //Setting _fS on the object indicates it is a system folder to OWA
                //so delete and rename are disabled.
                oF._fS = 1;
            }
            oF._fEVNonDeletableChecked = 1;
        }
    }
       
    //Call the original handler
    owafunction_shwCM(oF);

    //Hide the archive folder options
    var bHide = !g_bEVArchiveOnCM;
    showEm(divEVAF,bHide); //OWA script call
    showEm(divEVS,bHide);  //OWA script call   
}
  getMdNm = function (sT) {
    if(sT == g_sEVT_EVSEARCH)
    {
        return g_sEVStringSearchArchives;
    }
    else
    {
        return owafunction_getMdNm(sT);
    }
}
  fP = true
  sAe = Folder
  sPrntFdrUri = null
  cb = function onNavCnt(){if(!wda("divCntFlds"))return ;initSNFL(divCntFlds);initSNFlt(divCntFlt);}
  sFltr = 0
  sMs = null
  sMa = null
  fAB = null
  oC = null
  fNoTdy = null
  mId = null
  fR = false
  sELCId = null
  bLgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdmzMAAAB = [object]
onTrSelNd()
feOnSelNd(oN)
 oN = [object]
  language =
  scrollHeight = 20
  isTextEdit = false
  currentStyle = [object]
  document = [object]
  onmouseup = null
  oncontextmenu = null
  isMultiLine = true
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  onrowexit = null
  onbeforepaste = null
  onactivate = null
  scrollLeft = 0
  lang =
  onmousemove = null
  onmove = null
  onselectstart = null
  parentTextEdit = [object]
  oncontrolselect = null
  canHaveHTML = true
  onkeypress = null
  oncut = null
  onrowenter = null
  onmousedown = null
  onpaste = null
  className = nd
  id = s
  onreadystatechange = null
  onbeforedeactivate = null
  hideFocus = false
  dir =
  isContentEditable = false
  onkeydown = null
  clientWidth = 0
  onlosecapture = null
  parentElement = [object]
  ondrag = null
  ondragstart = null
  oncellchange = null
  recordNumber = null
  onfilterchange = null
  onrowsinserted = null
  ondatasetcomplete = null
  onmousewheel = null
  ondragenter = null
  onblur = null
  onresizeend = null
  onerrorupdate = null
  onbeforecopy = null
  ondblclick = null
  scopeName = HTML
  onkeyup = null
  onresizestart = null
  onmouseover = null
  onmouseleave = null
  outerText = Contacts
  innerText = Contacts
  onmoveend = null
  tagName = DIV
  title =
  offsetWidth = 145
  onresize = null
  contentEditable = inherit
  runtimeStyle = [object]
  filters = [object]
  ondrop = null
  onpage = null
  onrowsdelete = null
  tagUrn =
  offsetLeft = 15
  clientTop = 0
  style = [object]
  onfocusout = null
  clientLeft = 0
  ondatasetchanged = null
  canHaveChildren = true
  ondeactivate = null
  isDisabled = false
  onpropertychange = null
  ondragover = null
  onhelp = null
  ondragend = null
  onbeforeeditfocus = null
  disabled = false
  onfocus = null
  behaviorUrns = [object]
  accessKey =
  onscroll = null
  onbeforeactivate = null
  onbeforecut = null
  readyState = complete
  all = [object]
  sourceIndex = 139
  onclick = null
  scrollTop = 0
  oncopy = null
  onfocusin = null
  tabIndex = 0
  onbeforeupdate = null
  outerHTML =
<DIV class=nd id=s noWrap _fS="1"><IMG id=ec src="8.1.240.5/themes/base/clear.gif"><IMG id=imgNd src="8.1.240.5/themes/base/contact.gif"><A class=aS id=bLgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdlQ3AAAD href="#" type=IPF.Contact sId="LgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdlQ3AAAD">Contacts</A>
<DIV id=chld style="DISPLAY: none" noWrap></DIV></DIV>
  innerHTML = <IMG id=ec src="8.1.240.5/themes/base/clear.gif"><IMG id=imgNd src="8.1.240.5/themes/base/contact.gif"><A class=aS id=bLgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdlQ3AAAD href="#" type=IPF.Contact sId="LgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdlQ3AAAD">Contacts</A>
<DIV id=chld style="DISPLAY: none" noWrap></DIV>
  ondataavailable = null
  offsetHeight = 20
  onmovestart = null
  onmouseout = null
  scrollWidth = 145
  offsetTop = 34
  onmouseenter = null
  onlayoutcomplete = null
  offsetParent = [object]
  onafterupdate = null
  ondragleave = null
  children = [object]
  parentNode = [object]
  ownerDocument = [object]
  firstChild = [object]
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  nextSibling = [object]
  align =
  dataFormatAs =
  datasrc=
  nodeName = DIV
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  nodeValue = null
  nodeType = 1
  previousSibling = [object]
  attributes = [object]
  dataFld =
  _fS = 1
selNd(oN,fFireSelNd,fCtrlKey)
 oN = [object]
  language =
  scrollHeight = 20
  isTextEdit = false
  currentStyle = [object]
  document = [object]
  onmouseup = null
  oncontextmenu = null
  isMultiLine = true
  clientHeight = 0
  onrowexit = null
  onbeforepaste = null
  onactivate = null
  scrollLeft = 0
  lang =
  onmousemove = null
  onmove = null
  onselectstart = null
  parentTextEdit = [object]
  oncontrolselect = null
  canHaveHTML = true
  onkeypress = null
  oncut = null
  onrowenter = null
  onmousedown = null
  onpaste = null
  className = nd
  id = s
  onreadystatechange = null
  onbeforedeactivate = null
  hideFocus = false
  dir =
  isContentEditable = false
  onkeydown = null
  clientWidth = 0
  onlosecapture = null
  parentElement = [object]
  ondrag = null
  ondragstart = null
  oncellchange = null
  recordNumber = null
  onfilterchange = null
  onrowsinserted = null
  ondatasetcomplete = null
  onmousewheel = null
  ondragenter = null
  onblur = null
  onresizeend = null
  onerrorupdate = null
  onbeforecopy = null
  ondblclick = null
  scopeName = HTML
  onkeyup = null
  onresizestart = null
  onmouseover = null
  onmouseleave = null
  outerText = Contacts
  innerText = Contacts
  onmoveend = null
  tagName = DIV
  title =
  offsetWidth = 145
  onresize = null
  contentEditable = inherit
  runtimeStyle = [object]
  filters = [object]
  ondrop = null
  onpage = null
  onrowsdelete = null
  tagUrn =
  offsetLeft = 15
  clientTop = 0
  style = [object]
  onfocusout = null
  clientLeft = 0
  ondatasetchanged = null
  canHaveChildren = true
  ondeactivate = null
  isDisabled = false
  onpropertychange = null
  ondragover = null
  onhelp = null
  ondragend = null
  onbeforeeditfocus = null
  disabled = false
  onfocus = null
  behaviorUrns = [object]
  accessKey =
  onscroll = null
  onbeforeactivate = null
  onbeforecut = null
  readyState = complete
  all = [object]
  sourceIndex = 139
  onclick = null
  scrollTop = 0
  oncopy = null
  onfocusin = null
  tabIndex = 0
  onbeforeupdate = null
  outerHTML =
<DIV class=nd id=s noWrap _fS="1"><IMG id=ec src="8.1.240.5/themes/base/clear.gif"><IMG id=imgNd src="8.1.240.5/themes/base/contact.gif"><A class=aS id=bLgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdlQ3AAAD href="#" type=IPF.Contact sId="LgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdlQ3AAAD">Contacts</A>
<DIV id=chld style="DISPLAY: none" noWrap></DIV></DIV>
  innerHTML = <IMG id=ec src="8.1.240.5/themes/base/clear.gif"><IMG id=imgNd src="8.1.240.5/themes/base/contact.gif"><A class=aS id=bLgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdlQ3AAAD href="#" type=IPF.Contact sId="LgAAAAAqGwG1GhzdSJFDa+80/8dpAQCDggpj/of8TpL+t3NLqDGpAAAAdlQ3AAAD">Contacts</A>
<DIV id=chld style="DISPLAY: none" noWrap></DIV>
  ondataavailable = null
  offsetHeight = 20
  onmovestart = null
  onmouseout = null
  scrollWidth = 145
  offsetTop = 34
  onmouseenter = null
  onlayoutcomplete = null
  offsetParent = [object]
  onafterupdate = null
  ondragleave = null
  children = [object]
  parentNode = [object]
  ownerDocument = [object]
  firstChild = [object]
  lastChild = [object]
  childNodes = [object]
  nextSibling = [object]
  align =
  dataFormatAs =
  datasrc=
  nodeName = DIV
  noWrap = true
  nodeValue = null
  nodeType = 1
  previousSibling = [object]
  attributes = [object]
  dataFld =
  _fS = 1
 fFireSelNd = 1
 fCtrlKey = false
onClkT(e)
 e = 'undefined'

Dump Event
----------
 recordset = null
 type = error
 fromElement = null
 toElement = null
 altLeft = false
 keyCode = 0
 repeat = false
 reason = 0
 behaviorCookie = 0
 contentOverflow = false
 behaviorPart = 0
 dataTransfer = null
 ctrlKey = false
 shiftLeft = false
 dataFld =
 returnValue = undefined
 qualifier =
 wheelDelta = 0
 bookmarks = null
 button = 0
 srcFilter = null
 nextPage =
 cancelBubble = false
 x = 0
 y = 0
 srcElement = null
 screenX = 95
 screenY = 266
 srcUrn =
 boundElements = [object]
 clientX = 95
 clientY = 130
 propertyName =
 shiftKey = false
 ctrlLeft = false
 offsetX = 0
 offsetY = 0
 altKey = false
 errorMessage = 'a_sLstFCC' is undefined
 errorUrl = http://london/owa/
 errorLine = 153
 errorCharacter = 5
 errorCode = 0

[Martin_Sitte]

No, I just de-installed the OWA 2007 Extensions (Control Panel, Add & Remove Programs) and did a fresh install afterwards. This fixed the web.config.

Regards

Martin

[Marcrp]

If anyone is interested I managed to get the extensions to work error free by modifying the policy.

In the policy for OWA I removed Search Archives, Archive Explorer and Help and then sync the changes. OWA then worked without any errors.

[koray_alkan]

Hi,

Im experiencing the exact problem, Incase i changned the value of Archive Explorer,Search Archives and Help to off it didn't changed the situation,

Did you change any other value of OWA policies?

Regard,

Koray

[de_geiren]

Hi,

We also had the problem that the OWA buttons were disappeared. After an uninstall and a reinstall of the plugin on both the CAS servers, everything was OK again, we thought.

But when some users browse to folders in their mailbox the get : Outlook Web Access has encountered a Web Browsing Error. In details it's the same error like Marcrp : 
....
'a_sLstFCC'  is undefined
.....

Opening archives is no problem, it are just some folders....

Anyone an idea?

Thanks in advance!

[Martin_Sitte]

Enterprise Vault 2007 SP2 ist already available from http://seer.entsupport.symantec.com/docs/295551.htm.

This should fix the problem.

Regards

Martin 

[Pritesh_Bhatt]

hi guys,
im having the same issue here too,
had loads of issues with the OWA icons for vault, i have now got them up but cant get into the calendar etc.. as i get the same error.
im guessing installing sp2 for vault will solve this problem ? (we have exchange 2007 sp1)
i just spoke to tech support and was told its an exchange issue now nothing to do with them!
many thanks
Pritesh