05-17-2007 03:08 PM
I am getting blank pages in Outlook 2003 SP2 when I use the Search Vaults button. I click on the Search Vaults button, it opens up normal. I do a search of emails and it returns a normal search with all the emails it found. I then click on the email it opens and nothing is displayed in the body. It is completely blank. I then search that same email using the web search function, it comes up with that same email, I click on it and it opens up fine. I can see all the content in the body. The first method is opening the email in a text format. The second method (web search) displays the message in HTML. This happens for one user only so far. I have re-created a new mail profile on the Vault server, and I get the same issue. I then gave myself permissions to his Vault, open some of my emails using the same method above, they open fine. I then try opening the user’s archives, blank pages! Any ideas? Thanks.
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