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How do you remove shortcuts from one individual mailbox in EV

Lmlarson
Level 4

We need to remove EV shortcuts from individual mailboxes.  How can you remove shortcuts from specific mailboxes and not an entire EV site ?

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
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You could do a run now against the individual mailbox.

Article URL http://www.symantec.com/docs/TECH35761

 

EDIT==> I guess I should have asked what version.  :)  For EV 8 and above you could create a Mailbox Policy that deletes shortcuts and then assign that policy to the user via a specific provisioning group.  That way you could have more confidence that only they would be affected.

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3 REPLIES 3

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

You could do a run now against the individual mailbox.

Article URL http://www.symantec.com/docs/TECH35761

 

EDIT==> I guess I should have asked what version.  :)  For EV 8 and above you could create a Mailbox Policy that deletes shortcuts and then assign that policy to the user via a specific provisioning group.  That way you could have more confidence that only they would be affected.

GertjanA
Moderator
Moderator
Partner    VIP    Accredited Certified

you can (if number of mbx'en is low) also open the mailbox, look for items with messageclass ipm.note.enterprisevault.shortcut, and delete all those.

But, easier is indeed what Tony describes.

Regards. Gertjan

Rob_Wilcox1
Level 6
Partner

Or use a nice little script.

Working for cloudficient.com