10-25-2017 09:42 PM
Hi,
Would be needing some help.
How to bring back Accidentally Deleted User Archive Mailbox on Administration Console
Thank you in advance.
Solved! Go to Solution.
10-25-2017 11:05 PM
Hello again.
Run the provisioning task. Verify in the provisioning report the user you want to recreate is showing in the report. In the VAC, enable the user again for archiving. If he does not show, then first try to disable, then enable. Once enabled, run a synchronization from the archiving task against that mailbox. Then perform a 'run now'. That should (re)create the archive.
10-26-2017 02:29 AM
Hi mate,
It is possible that the user is still enabled in EV. Can you go through the Disable User wizard and see if the user still shows enabled. If so, disable it first then enable the user again.
10-26-2017 03:36 AM
As far as I recall, the provisioning report should be accessible via the properties of the Provisioning task (tab Reports), and should also be in folder ..\Enterprise Vault\Reports\Provisioning.
As for the issue you're seeing, Virgil is pointing to the right direction. below might be a solution for you.
--
-- Query to get accoutn show on Sync at task
--
USE EnterpriseVaultDirectory
UPDATE ExchangeMailboxEntry
SET MbxExchangeState = '0'
WHERE (MbxExchangeState = '2')
and (MbxDisplayName like '%part of name%')
10-25-2017 10:09 PM
Hi mate,
I'm afraid the only way to recover the archive is to perform a full EV recovery from backup.
10-25-2017 10:56 PM
Hi Virgil_Dobos,
Thanks dude.
But I just want to create again the Mailbox for the User that had been deleted. It is given that the archive emails gone but i would like to create new mailbox so that it can be archive again.
10-25-2017 11:05 PM
Hello again.
Run the provisioning task. Verify in the provisioning report the user you want to recreate is showing in the report. In the VAC, enable the user again for archiving. If he does not show, then first try to disable, then enable. Once enabled, run a synchronization from the archiving task against that mailbox. Then perform a 'run now'. That should (re)create the archive.
10-26-2017 02:17 AM
Hi GertjanA,
Thankz,
Can you help me on how/where to check the provisioning report.
When checking :
Provisioning task already created for the user and restarted task.
Check mailboxes for enable and disable not seen.
Again thanks in advance.
10-26-2017 02:29 AM
Hi mate,
It is possible that the user is still enabled in EV. Can you go through the Disable User wizard and see if the user still shows enabled. If so, disable it first then enable the user again.
10-26-2017 03:33 AM
Hi,
Tried restarting the SQL Server and check again for disable mailbox and user appears.
Now can enable again the mailbox for the user.
Thank you for all the help.
Cheers to you all!
10-26-2017 03:36 AM
As far as I recall, the provisioning report should be accessible via the properties of the Provisioning task (tab Reports), and should also be in folder ..\Enterprise Vault\Reports\Provisioning.
As for the issue you're seeing, Virgil is pointing to the right direction. below might be a solution for you.
--
-- Query to get accoutn show on Sync at task
--
USE EnterpriseVaultDirectory
UPDATE ExchangeMailboxEntry
SET MbxExchangeState = '0'
WHERE (MbxExchangeState = '2')
and (MbxDisplayName like '%part of name%')
10-26-2017 04:55 PM
Hi GertjanA,
Yes it seem that when we restarted the SQL database, we were able to see the Disable Mailbox.
Thanks for your help.