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How to change users extensions in Ver. 5 sp3

A_T_2
Level 4
I wanted to change the users extensions so when they go into archive explorer and view a message it opens up in Outlook instead of the web browser.
1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Check the admin help for Customizing the Web Access application. That should be what you want. Below is the excerpt.

ViewMessage_Format
Controls the display format that is used when the user's browser does not allow cookies or the user has never chosen a format to use. This affects:

Links in custom shortcuts

Items opened from within Archive Explorer

The user can use the Settings dialog to override the behavior you specify with ViewMessage_Format.
WEB (Default) Display the item in a browser window.

MSG Use Outlook to display the item. (Not available on Mac clients.)

ASK Prompt the user for the format to use. (Not available on Mac clients.)

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3 REPLIES 3

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
Check the admin help for Customizing the Web Access application. That should be what you want. Below is the excerpt.

ViewMessage_Format
Controls the display format that is used when the user's browser does not allow cookies or the user has never chosen a format to use. This affects:

Links in custom shortcuts

Items opened from within Archive Explorer

The user can use the Settings dialog to override the behavior you specify with ViewMessage_Format.
WEB (Default) Display the item in a browser window.

MSG Use Outlook to display the item. (Not available on Mac clients.)

ASK Prompt the user for the format to use. (Not available on Mac clients.)

A_T_2
Level 4
I know how to do it one user at a time under settings but how do you do it to effect all users.

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified
If you set that in the webapp.ini it is system wide.