11-27-2008 03:37 AM
Hi,
One of our customers want to completely remove EV from their organisation. Does anyone know if there exists a proper support article regarding this issue?
Thanks
11-27-2008 04:12 AM
Hello Singh,
I don't believe there is such a document, but here is what I do in our testenvironment.
1 - run tasks in reporting mode for a while, verify msmq's are empty before continuing
2 - disable archiving for mailboxes.
3 - delete shortcuts from mailboxes
4 - export archives back in mailboxes (or, make pst's, have users do this themselves)
5 - zap mailboxes
6 - uninstall EV
7 - delete storage/indexes (disks)
8 - delete databases (sql)
9 - delete/disable accounts used (EV service acc. SQL login etc.)
10 - verify all mail is returned to users. (if pst's are used, best option)
11 - feel sorry after a few months because exchange stores get too big ;-))
I probably missed something, but others will most likely jump in.
Regards,
Gertjan
11-27-2008 04:26 AM
Hi Gertjan
Thanks for your quick reply. Seems like all logical to-do-list.
It is not sure at this point if our customer will remove EV, though. But they have taken this option into consideration. Nice to know anyway that I was not very far out regarding removal of EV. My main objective is still to make our customer realize the consequences if they finally decide to quit EV.
11-27-2008 08:59 PM
just curious, why they wanna to quit EV? such a great product :)
patrickkuah
11-29-2008 09:48 AM
Yeah, would like to know that, too....
EV is such a nice product.
But if you don't implement it "best practice", you can run into problems, of course ;)
Cheers
Michel
11-29-2008 03:41 PM
Sorry guys... I really don't know why they are even considering this. I guess some sales person from another company told them about native archiving function in Exchange 2007.
I had a loooong discussion with our customer regarding this. Seems like there were a lot of myths they had been told conserning "shortcommings" of EV. I dont know where they got those. Anyway, it is still up to our customers to decide.
I have already clearified most/all of their questions regarding EV but......archiving funtion in Exchange 2007 is really bothering them, somehow..
12-04-2008 10:28 AM
Singh:
One other thing to consider is the speed of the export process; I believe I've read benchmarks of between 1 - 2 GB per hour, though I may be mistaken. For a very large, multi-Terabyte implementation, this could be very time consuming and labor intensive. As a result, I believe several companies have developed third party utilities typically for merger/divestiture situations. You might look at Procedo and Vault Solutions.
Regards ... Mark
12-04-2008 10:56 PM
Hi Mark
That's wrong.
1-2 GB per hour is the Import of Data (where EV has to do Conversion & Indexing on every item)
Export is much faster.
We (vcare Infosystems AG ;) ) have a product for it, too. ;) ;)
Cheers
Michel