How to disable mailboxes from archiving

[EVMan]

Hi

When you cannot disable a mailbox from archiving in the EV GUI because its not there (as being listed), there is a way to change archiving enabled from 1 to 0 (disabled) as i've seen a symantec engineer do this however can't remember!

I think you need to run a sql script to list the user but i can't remember the db and table you perfrom this action against?

Its also useful if the db thinks there are 2 x users instead of 1. I need to do this to disable the mailbox in order to do a move archive task

Hope someone can post the details?!

many thanks

James

[JesusWept3]

USE EnterpriseVaultDirectory
UPDATE ExchangeMailboxEntry
SET MbxArchivingState = 2
WHERE MbxDisplayName = 'your User'

[AndrewB]

if that doesn't do the trick then you'll need to zap the mailbox using EVPM

[JesusWept3 · Accepted solution]

yeah but theres an issue when the mailbox is deleted.
We've seen that issue in the past here where the user doesn't get disabled before its deleted in AD and then when you go to move archive it tells you it can't be moved until the mailbox is disabled, and you cant disable it because it throws an error when connecting to the mailbox to remove the hidden message

I was pretty sure though that got etracked and was due to be fixed in 9 sp1 but could be wrong