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Enterprise Vault

Discussion Posts

Resolved! Unexplainable Status Warning about VS FP Database

Hello all, We have a few environments that are on 80SP4, without any fingerprint database configured. We now see in consoles the following warning: Space in Vault Store Fingerprint Database log Vault Store fingerprint database backup Vault Store fing...

GertjanA by Moderator
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OWA install with ISA

in the ( setting exchange server archive PDF) they wrote:   If clients connect to the Exchange 2007 CAS server using Microsoft ISA Server, then the Enterprise Vault Web Access application must be published by the ISA Server in addition to the Exchang...

Amin123 by Level 4
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Resolved! NetApp Snaplock - alter previous settings

Scenario:   Mailbox partitions were defined in the beginning of an archive project as a “NetApp device [Snaplock]” from the EV side. From what I’ve read in the white papers it says that once you’ve defined the partition as [Snaplock] it cannot be cha...

Resolved! Slow Vault Cache Synchronization

Hi,   I am experiencing very slow Vault Cache Synchronization. I use EV8.0 SP4 runing on Windows2008 x86 Standard and Exchange 2007 There is no specific error message in event viewer. I just notice errors about indexes but I guess that my issue is no...

ElGringo by Level 6
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Resolved! SQL Suspect issue.

While i'm waiting on a call back from Symantec Tech could anyone advise me on the following please ? Running EV for Exchange 7.5 SP6 We had the following alert this morning. Alert: Database could not recover Source: MSSQLSERVER Path: EVSQLSERVER Last...

Paul_E by Level 5
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pst export and import to new archive

Hi   We are looking to migrate from ev8 (in one site) targetting ex2003 to ev9 (new site) tragetting ex2010 mailbox servers.   We are having a few problems with move archive failing to move archive from one site to another but this maybe due to missi...

EVMan by Level 4
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Moving from Vault back to Exchange

Hi, If I want to move the content from Exchange back to the vault and then close the vault what is the best way to do it? Is it to use the export wizard to 1. export archive to psts, import psts to exchange mailbox and the then close vault? or 2. exp...

Celtic by Level 5
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Resolved! PST Migration and retention categories

All:   I'm migrating some data from our production into Test environment. We have  a default policy of archiving anything older than 2 months and delete after 13 months. Though, we give users a "Archive" folder which they can drag items to and EV wil...

EVHolic by Level 5
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Resolved! enterprise vault tab optiosn greyed out?

In outlook there is an enterprise vault tab and when i select the chnage button the options are greyed out whether I uncheck the box regarding parent inheritance, how do i enable these options? JMC

JMCBH by Level 3
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Enable folder selection for archiving

Hi, I want to know is it possible to create a policy that enables the users to select what folders in there mailbox get archived? for example, Dave brown wants to archive his folder containing annual leave request but does not want to archive a folde...

JMCBH by Level 3
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Resolved! Migrator Server Event Errors 6596 + 6609

Im getting a few errors like below appearing in the event log, mainly for  4 users you use corel draw as one of their file types is .PST. Which has nothing to do with emails. Event Type: Error Event Source: Enterprise Vault Event Category: Migrator...

burtos by Level 5
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Resolved! Enterprise Vault 8 SP5 OWA 2007 64bit extensions error

Hi,   New install of EV 8 SP5 3 x Exchange CAS 2007 with SP2 1 x Exchange mailbox role 2007 with SP2   We are implementing a new Enterprise Vault installation and have come to the point of installing the OWA 2007 extensions on our CAS servers. During...

Mark_Bob by Level 3
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Resolved! Shortcuts open using wrong windows credentials.

Hello, I have a user who has full-access to a functional mailbox as well as his own. That includes the archive of the functional mailbox. He has a problem. When he clicks on any of his own shortcuts in his own mailbox, it tries to access his archive ...

BruGuy by Level 6
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Resolved! Updating owa extensions?

Hi, I'm a bit confused, I'm updating EV 8 SP1 to EV 8 SP4 and have been using in our cas server owa extensions 2007... now... is the isntallation package for owa extensions 2007 different in SP4 package than what it was in SP1? So it also needsto be ...

Sani_B by Level 6
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Resolved! Index status failed for one user in EV

Folks   Enterprise vault 8.0,   For one user, index status failed, and cannot archive emails since from 5 months, I noticed this issue yesterday. Could you please tell me how to rebuild indexs for this user and what happens if I rebuild indexes form ...

Offline Vault usage

Running EV 2007 SP6, we have allowed users the option of enabling Offline Vault.  Is there a discrete way to tell how many people are actually using it?  Thanks.

Sortid by Level 6
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Resolved! HCAP/HCP remove the WORM "flag", any issues ?

Hi all,   I have a customer that when configuring the HCAP/HCP partition in EV they didn't deselect the WORM checkbox during creation. They don't want to use it as a WORM device, they haven't configured any retention options at all in the HCAP. But w...

FreKac2 by Level 6
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Resolved! exporting of particular user mail messages from journal archive

EV 8.0 SP4 Mail and journal archiving i have a customer management wished to access and audtit all mails that have been send and receive by this user since day one who has left the company recently. how can i export the particular user mail messages ...

demo4119 by Level 6
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Resolved! Vault Cache for online users

Hi When enabled Vault Cache "lets offline users open archived items from Enterprise Vault shortcuts" What about online users ? Is there a way to make them also retrieve archived item from local computer (vault cache) while still online ? The aim is t...

Ptolemee by Level 4
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