Items remain in pending state

[Chris_Horswill]

Hi,

We get this on our Journal Mailbox. We have 80000 items now stuck in a pending state.

Dont really get any errors in the system or app logs...
Have tried to move some pending items to another folder which has not helped.
The items do not look corrupt and there are no issues that I can see in the Application or System logs on the server.

Any more ideas? (Currently a logged call with Symantec)

Thanks

Chris

[Michael_Bilsbor]

Does the usage web page report them as being waiting for backup? If you search for any of the messages do you find them?

[Chris_Horswill]

This was user error. An option had been set to wait for a backup to be performed before archiving.

Solved.

Thanks,

Chris