Message Dispenser suspending

[Minke]

Hi - we keep getting these messages. Reboot or waiting doesn't seem to resolve the issue.

Clicking on the URL shows that Rosetta must be down again?

Any advice?  or do I need to log a call?

Message dispenser will suspend processing for 10 minutes due to a recoverable error

Task: Exchange Mailbox Archiving Task for SYDMBX02
 

[AndrewB]

what version of EV? what's the event id?
have you tried restarting the archiving task itself several times?

[Minke]

Hi Andrew,

Restarted, rebooted... serveral times.. keeps coming back.

EV 8.0.4
Event id 2216

[EVNoodles]

Hi Minke,

Have a look at these three TN's to see if applicable to your scenario.

If this solves the post please mark it as such, thanks :)

Event ID 2216 causes slow journaling
http://seer.entsupport.symantec.com/docs/304982.htm

Event ID 2216: Message dispenser will suspend processing
http://seer.entsupport.symantec.com/docs/288236.htm

ter an upgrade on the Enterprise Vault server, users are unable to Restore items back to the mailbox and messages are stuck in the R2 queue.
http://seer.entsupport.symantec.com/docs/338041.htm

[Minke]

EVNoodles

Thank you for the links - They do not explain the issue.

[Minke · Accepted solution]

delete and re-create archive tasks resolved the issue