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Move Archive stuck on step 3 of 5 Updating shortcuts EV 9.0.2

Ken_Yuen
Not applicable

Hello,

I was wondering if this is happening to anyone else and if they have a solution.  I am moving archives from one site to another.  Things were going well until this past week.

I first noticed it was getting stuck on Step 2 of 5 and nothing was archiving on my Exchange 2010 mailboxes.  When checking the event viewer I noticed Events 13360 and found Tech 75282 to update the SQL DB stored procedure.

Upon restarting the archive job, it was able to go to step 3 of 5, but now is stuck there.  It will not archive if I do a manual Run now, but when the scheduled job runs, it archives my mailbox.  Also when I do a 'run now', it does not generate anything in the Event logs.  During the schedule time the job runs it goes generates event id 13360, 8390 & 6796. 

Event ID 13360 is as follows:

 

An error was detected while accessing the Vault Database 'DATABASENAME' (Internal reference: CADODataAccess::ExecuteSQLCommand .\ADODataAccess.cpp [lines {1407,1409,1424,1447}], built Mar 14 10:54:54 2011):

Description:

Violation of PRIMARY KEY constraint 'PK__#30518BE__55433A6B3239D453'. Cannot insert duplicate key in object 'dbo.@SavesetIDsAndTranIDs'. The duplicate key value is (514e4087-f640-cce6-487e-af247d4645e1).

 SQL Command:

usps_SavesetsProps

Additional Microsoft supplied information:

 Source: Microsoft OLE DB Provider for SQL Server

Number: 0x80040e2f

SQL State: 23000

Native Error: 00002627

HRESULT 0x80040e2f

Anyone else run into this issue?  Thanks in advance.

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