03-24-2011 11:02 AM
Symantec Enterprise Vault 8.0 latest SP.
One user is not archiving items to the vault. This user has two vaults - an older inactive vault and a new one.
Manual ingestion reported this in a dtrace of the ArchiveTask
'message subject' this is a moved item that has been poison pilled so do not try and update its metadata again.
The result is that the user's mailbox is large and the vault is not ingesting - although vault properties appear to indicate that it is ok.
thx
DM
03-24-2011 11:38 AM
Does manual archiving from the users mailbox work?
03-28-2011 10:50 AM
Thanks for the suggestion, will attempt to try and post update here.