OWA has encountered a web browsing error after installing Exchange 2007 SP2 Rollup 2

[chunk68]

Last night I installed exchange 2007 SP2 rollup 2 in my organization.  Now i am getting an error when using OWA and right click on an item, instead of the OWA menu popping up an error comes up stating "Outlook Web Access has encountered a web browsing error."  The details of the error are shown below.  I was able to narrow this down to the EV OWA add-ons.  I uninstalled the add-ins and the right click functionality worked again, i then reinstalled the addons and the same error came up again.  Does anyone have any idea how to fix this.  I dont want to rollback the exchange updates if possible.  Thanks





Client Information
------------------
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322)
CPU Class: x86
Platform: Win32
System Language: en-us
User Language: en-us
CookieEnabled: true
Mime Types:

Exception Details
-----------------
Date: Sun Jan 31 15:33:32 EST 2010
Message: 'divEVA' is undefined
Url: https://myhostname/owa/EnterpriseVault/v8.0.3.1845/scripts/premium/listcontextmenu.js
Line: 66

Call Stack
----------
(oF)
 oF = 'undefined'
onCMLV()

Dump Event
----------
 recordset = null
 type = error
 fromElement = null
 toElement = null
 altLeft = false
 keyCode = 0
 repeat = false
 reason = 0
 data =
 behaviorCookie = 0
 source = null
 contentOverflow = false
 behaviorPart = 0
 url =
 dataTransfer = null
 ctrlKey = false
 shiftLeft = false
 dataFld =
 returnValue = undefined
 qualifier =
 wheelDelta = 0
 bookmarks = null
 button = 0
 srcFilter = null
 nextPage =
 cancelBubble = false
 x = 0
 y = 0
 srcElement = null
 screenX = 450
 screenY = 354
 srcUrn =
 origin =
 boundElements = [object]
 clientX = 260
 clientY = 160
 propertyName =
 shiftKey = false
 ctrlLeft = false
 offsetX = 0
 offsetY = 0
 altKey = false
 errorMessage = 'divEVA' is undefined
 errorUrl = https://myhostname/owa/EnterpriseVault/v8.0.3.1845/scripts/premium/listcontextmenu.js
 errorLine = 66
 errorCharacter = 5
 errorCode = 0

[Rob_Wilcox1]

The hotfix will be released today.

[rasobey]

 Hooray! Great news thanks Rob.

[Jewdave01]

How do we access the HotFix, through the TechNote?

[rasobey]

 I don't think it's been released yet, at least not on the Hotfix download page:

http://seer.entsupport.symantec.com/docs/292938.htm

[Rob_Wilcox1]

This one should work : http://seer.entsupport.symantec.com/docs/345830.htm

Just sorting out what the eventual number will be :) 

[rasobey]

The link to the download page works, but the actual download i.e. after you've entered a name and email address just times out. I'll try again later on :)

[Rob_Wilcox1]

 Try now -- ish.. It is downloading for me (over the worlds slowest VPN connection it seems!)

[psimp]

I need some clarification on the hotfix. I'm being told 2 different things. We are on EV 8 SP2 and are being told that we have to upgrade our EV environment to SP3 to be able to install/use the hotfix. That contradicts what I've read here and what it says at bottom of hotfix technote. Hotfix products applied to 8.0, sp1, sp2 and sp3. So bottom line, can the hotfix be installed on our 2007 exchange cas servers while we are still on EV8 sp2?
Thanks!
Paul

[Rob_Wilcox1]

 You don't have to upgrade your environment, you can install just the hotfix on your CAS servers.

[GertjanA]

Hi Paul,

We're on 8sp2, installed hotfix, issue resolved.

[psimp]

Appreciate the info!!