Hi,
I've got a problem when accessing shortcuts when offline. I am assuming that the Vault Cache / Virtual Vault is supposed to allow a user to open the full item from a shortcut, and if outlook is offline then it will automatically try to pull the item out of the VC/VV?
When any of my users try it the stub message is all that is shown, and there is an error stating "There was an error loading this item -- some functionality may not be available".
Does anyone have any ideas about this? I have tried to re-regenerate the local VC/VV, and I have checked the VV and the mails which I am using to test are in the Virtual Vault (they open fine when offline via the VV).
Thanks