β02-22-2013 04:51 AM
After I upgraded a site from Enterprise vault 10.0.1 to 10.0.3 the Enterprise Vault Indexing Service will stop after 30 seconds. It seems like when the EV Indexing Service starts, it will still try to do the installation, but it fails.
The event viewer for Symantec Enterprise Vault gives an event id of 41298:
There is no information to be found on the url in the document.
There is also an event with id 41293:
The only error I can find here is "Error with the Enterprise Vault Services after an uninstall of the Enterprise Vault Client from the server".
I am running Backtrace at the moment, and I managed to find that this url is failing (line 36 is in red color):
http://localhost/evindexing/velocity.aspx?v.app=api-soap
Solved! Go to Solution.
β05-27-2013 04:38 AM
Hello,
the problem resolve after I delete the temp .net
please see the procedure.
1.iisreset /stop
2. rename the folder under C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files\evindexing to .old
3. iisreset /start
4. Start EV indexing
Ronen
β02-22-2013 06:38 AM
there are a few other forumposts on this.
one has to do with the timezone (however weird that is) https://www-secure.symantec.com/connect/forums/ev-1002-indexing-processing-500-items-hour
the other one was resolved by a reinstall. during the configuration, select to use existing database, that will use same settings.
β02-25-2013 01:07 AM
Thanks for a quick answer GertjanA.
I have changed the time zone from CET (Central European Time) to EST, ran all the Windows Updates to the server (2008 RS 64 bit), and restarted the server.
Now I have an EV Indexing Service keeping up longer, and 5 processes with EVConverterSandbox.exe. So far this is looking more promising as a lot of mail is being converted.
There are still some strange errors, and the EV Indexing Service stops after a while, but I will monitor the server, and see what happens. I can post back with the error messages later.
-Gunnar
β02-25-2013 03:15 AM
I still have problems with "Server Error in '/EVIndexing Application', browsing the web page http://localhost/evindexing/velocity.aspx?v.app=api-soap.
Configuration Error
β04-15-2013 11:45 PM
I am still struggling with this installation. Enterprise Vault is running, but the Indexing service is stopping with an error Configuration Error. This is the same message I get when I try to browse the page:
http://localhost/evindexing/velocity.aspx
I have also tried to run filereregister.bat, and get some errors doing this:
C:\Program Files (x86)\Enterprise Vault>"C:\Windows\Microsoft.NET\Framework64\v2
.0.50727\RegAsm.exe"/tlb /codebase /verbose "C:\Program Files (x86)\Enterprise V
ault\KVS.EnterpriseVault.ProcessManagement.dll"
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.5420
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.
Types registered successfully
Type 'K' exported.
Type library exporter warning processing 'KVS.EnterpriseVault.ProcessManagement.
EvProcess+StartUpInfo.cb, KVS.EnterpriseVault.ProcessManagement'. Warning: The p
ublic struct contains one or more non-public fields that will be exported.
Type library exporter warning processing 'KVS.EnterpriseVault.ProcessManagement.
EvProcess+StartUpInfo.lpReserved, KVS.EnterpriseVault.ProcessManagement'. Warnin
g: Type 'StartUpInfo' has a method or field with a native type of NATIVE_TYPE_LP
TSTR which cannot be exported to COM.
Type library exporter warning processing 'KVS.EnterpriseVault.ProcessManagement.
EvProcess+StartUpInfo.lpDesktop, KVS.EnterpriseVault.ProcessManagement'. Warning
: Type 'StartUpInfo' has a method or field with a native type of NATIVE_TYPE_LPT
STR which cannot be exported to COM.
Type library exporter warning processing 'KVS.EnterpriseVault.ProcessManagement.
EvProcess+StartUpInfo.lpTitle, KVS.EnterpriseVault.ProcessManagement'. Warning:
Type 'StartUpInfo' has a method or field with a native type of NATIVE_TYPE_LPTST
R which cannot be exported to COM.
Type 'K' exported.
Type library exporter warning processing 'KVS.EnterpriseVault.ProcessManagement.
EvProcess+ProcessInformation.hProcess, KVS.EnterpriseVault.ProcessManagement'. W
arning: The public struct contains one or more non-public fields that will be ex
ported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type library exporter warning processing 'KVS.EnterpriseVault.ProcessManagement.
CreateProcessResult.m_process, KVS.EnterpriseVault.ProcessManagement'. Warning:
The public struct contains one or more non-public fields that will be exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Type 'K' exported.
Assembly exported to 'C:\Program Files (x86)\Enterprise Vault\KVS.EnterpriseVaul
t.ProcessManagement.tlb', and the type library was registered successfully
C:\Program Files (x86)\Enterprise Vault>"C:\Windows\Microsoft.NET\Framework\v2.0
.50727\RegAsm.exe"/tlb /codebase /verbose "C:\Program Files (x86)\Enterprise Vau
lt\EVTelemetryLib.dll"
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.5420
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.
Types registered successfully
Type 'S' exported.
Type 'S' exported.
Assembly exported to 'C:\Program Files (x86)\Enterprise Vault\EVTelemetryLib.tlb
', and the type library was registered successfully
C:\Program Files (x86)\Enterprise Vault>"C:\Windows\Microsoft.NET\Framework\v2.0
.50727\RegAsm.exe"/codebase /verbose "C:\Program Files (x86)\Enterprise Vault\Sy
mantec.EnterpriseVault.EVPushWrapper.dll"
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.5420
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.
Types registered successfully
C:\Program Files (x86)\Enterprise Vault>"C:\Windows\Microsoft.NET\Framework\v2.0
.50727\RegAsm.exe"/tlb /codebase /verbose "C:\Program Files (x86)\Enterprise Vau
lt\FSAReportingClient.dll"
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.5420
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.
Types registered successfully
Assembly exported to 'C:\Program Files (x86)\Enterprise Vault\KVS.EnterpriseVaul
t.FileServerManagementStub.tlb', and the type library was registered successfull
y
C:\Program Files (x86)\Enterprise Vault>"C:\Windows\Microsoft.NET\Framework\v2.0
.50727\RegAsm.exe"/tlb /codebase /verbose "C:\Program Files (x86)\Enterprise Vau
lt\EVDominoLibrary.dll"
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.5420
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.
Types registered successfully
Type 'I' exported.
Type 'D' exported.
Type 'I' exported.
Type 'D' exported.
Type 'I' exported.
Type 'D' exported.
Type library exporter warning processing 'IDomDXL2.ImportDXL_Stm(sDxlFile), EVDo
minoLibrary'. Warning: Type library exporter could not find the type library for
'System.Runtime.InteropServices.ComTypes.IStream'. IUnknown was substituted fo
r the interface.
Type 'I' exported.
Type 'D' exported.
Type 'I' exported.
Type 'D' exported.
Type 'I' exported.
Type 'D' exported.
Type 'I' exported.
Type 'D' exported.
Assembly exported to 'C:\Program Files (x86)\Enterprise Vault\EVDominoLibrary.tl
b', and the type library was registered successfully
C:\Program Files (x86)\Enterprise Vault>"C:\Windows\Microsoft.NET\Framework\v2.0
.50727\RegAsm.exe"/tlb /codebase /verbose "C:\Program Files (x86)\Enterprise Vau
lt\KVS.EnterpriseVault.LotusDominoCommon.dll"
Microsoft (R) .NET Framework Assembly Registration Utility 2.0.50727.5420
Copyright (C) Microsoft Corporation 1998-2004. All rights reserved.
Types registered successfully
β05-08-2013 11:57 AM
Hi,
we have a same error,
please update me if the problem resolve?
Thanks Ronen
β05-08-2013 02:32 PM
β05-08-2013 09:18 PM
Hello,
yes I open case.
Ronen
β05-13-2013 03:12 AM
Great, I hope this will be resolved. I have just finished a new server, but used 10.0.2. I do now dare to use 10.0.3 until this has been resolved.
Please let me know if you get a solution.
Gunnar
β05-13-2013 03:40 AM
I have done som more testing, and I get en error in IIS Manager.
IIS Manager / <server name> / Default Web Site / EVIndexing.
At the bottom, select Configuration Editor, and Right click and select Basic Settings.
When I click Test Settings... I get the error "There was an error while eprforming this operation. Details: Invalid application path".
Site name: Default Web Site
Path: /
Alias: EVIndexing
Application pool: EVIndexingPool
Physical path: C:\Program Files (x86)\Enterprise Vault\EVIndexing\www\asp
Pass-through authentication
Gunnar
β05-21-2013 07:09 AM
Was this ever resolved, and is it anything to do with FIPS?
β05-27-2013 04:38 AM
Hello,
the problem resolve after I delete the temp .net
please see the procedure.
1.iisreset /stop
2. rename the folder under C:\Windows\Microsoft.NET\Framework64\v2.0.50727\Temporary ASP.NET Files\evindexing to .old
3. iisreset /start
4. Start EV indexing
Ronen
β05-27-2013 05:23 AM
Sounds good Ronen.
β07-10-2013 04:31 AM
Thank you Ronen.
In my case I had no evindexing directory existing but only commands "iisreset /stop" & "iisreset /start" has corrected the issue (without rename).
I just want to let it know for others...
Cheers,
Fred