Hi John,
I tried the both proxycfg scripts. The first one I was able to use AE and search vault from inside the network but not from the internet. So I tried the correct script adding all EV values and that didn't work either.
I think I may have created another problem when viewing shortcuts using OWA. During my troubleshooting efforts yesterday, I enabled use "Anonoymous Access" on the "EnterpriseVaultProxy" virtual directory and entered the OWA Anonymous user account. This didn't resolve my problem using RPC/HTTP so I unchecked "use Anonymous Access" on the EnterpriseVaultProxy directory, but now when I open shortcut messages in OWA, I get a banner at the top of the shortcut message stating:
"The archived item is currently unavailable"
"If you reply or forward the item only the contents below will be sent"
"Click here to view the original item"
When I select "click here to view the original item" another window pops up and displays:
"Veritas Enterprise Vault Error"
"You do not have access to this vault"
When I checked the application log on the EV server, this is the error description reported:
"Client request refused due to insufficient privileges, user domain\EVANON attempted to access the Archive Folder: Gargone, Barbara"
The domain\EVANON is the account used for Anonymous access for OWA, However I did uncheck it on the virtual directory, could it be left in cache somewhere on EV server?
Can you help me reverse the changes?
Thanks