03-03-2011 04:45 PM
Read / Unread mail within Outlook is immediatley recognisable by the icon:
- a yellow closed envelope icon
- a grey open envelope icon
However - the icon to a vaulted item remain the same (albeit the item appears in bold)
Do you plan to change this to make it more like the "native" icon behaviour? (and therefore more obvious to users?)
-AL
03-04-2011 01:44 AM
What about having an "Unread mail" folder for the users in their favourites? I quite like the fact the the icon doesnt change from read to unread in Exchange for vaulted items.
03-04-2011 04:29 AM
03-04-2011 07:05 AM
re: "unread mail still gets shown in the unread search folders"
> How many users use that?
IMHO the goal should be to make this as close to the native Outlook experiance as possible
re: "I can't see this as an issue for seasoned outlook users?"
> Agree tt's a fairly trivial point, but irrespective of "seasoned" or not (we aim to cater for ALL), anything that can be done to make this as "close to native" as possible is IMHO a good thing.
-AL